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Holm Automotive Center Inc - Service Center

Abilene, KS

4.8
3,671 Reviews
Call Service Center (785) 263-4000

3,671 Reviews of Holm Automotive Center Inc - Service Center

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January 25, 2024

Always very professional do an excellent job whenever I'm up there Their prices are always very competitive More

by taplinracing
Recommend Dealer
Yes
Employees Worked With
Josh Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Sare
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Feb 08, 2024 -

Holm Automotive Center Inc responded

We appreciate your loyalty and trust! We strive for professionalism, quality service, and competitive pricing, and it's great to hear we're hitting the mark. Thanks for choosing Holm Automotive! Sincerely, the Holm Automotive Team of Abilene

January 25, 2024

Friendly group of people. Shayla was very kind and sweet and keep me updated on my vehicle which was so nice! More

by Kaylakillman07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Angel, Shayla Robison
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Feb 08, 2024 -

Holm Automotive Center Inc responded

It's fantastic to hear you encountered a friendly and welcoming team! Shayla truly goes above and beyond to keep customers informed, and your feedback confirms her dedication. Thank you for choosing Holm Automotive and highlighting Shayla's exceptional service! We appreciate the review and patronage! Sincerely, the Holm Automotive Team of Abilene.

January 24, 2024

My experience was very pleasant. I was kept well informed and updated as to time and price estimates and also findings and possible courses of action. More

by jeremynunweiler3o
Recommend Dealer
Yes
Employees Worked With
Alan Baier, Alan Baier
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Feb 08, 2024 -

Holm Automotive Center Inc responded

It's fantastic to hear you appreciated being kept well-informed about time, price estimates, findings, and possible solutions! Clear communication is central to building trust, and your feedback confirms we're on the right track. Thank you for choosing Holm Automotive! Sincerely, the Holm Automotive Team of Abilene.

January 24, 2024

Well trained and good knowledge of what his job needs to complete Neat and well groomed More

by Irish
Recommend Dealer
Yes
Employees Worked With
Alan Baier, Alan Baier
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Feb 08, 2024 -

Holm Automotive Center Inc responded

We're proud to hear our team is well-trained and knowledgeable! Alan Baier takes pride in his work and appearance, and your feedback confirms it. Thanks for choosing Holm Automotive for your vehicle needs! Sincerely, the Holm Automotive Team of Abilene.

January 23, 2024

Everyone is always polite and accommodating. The areas are always spotless with coffee and snacks available while you wait, along with TV access. More

by Ann123
Recommend Dealer
Yes
Employees Worked With
Josh Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Sare
Report | Print
Feb 08, 2024 -

Holm Automotive Center Inc responded

We're delighted to hear everyone you encountered was polite and accommodating, and that you enjoyed the clean facilities, snacks, and TV! We strive to create a welcoming and relaxing experience for all our customers. We will make sure Lora our custodial engineer sees your review too, like Josh and our GM Technicians, she takes great pride in her work. Sincerely, the Holm Automotive Team of Abilene.

January 20, 2024

Great service and friendly people! The experience is what you expect when going to a quality service department More

by scott.eldred1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Baier
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Feb 08, 2024 -

Holm Automotive Center Inc responded

We can't thank you enough for the great review and patronage on your most recent visit. Alan really makes folks feel at home and he will be encouraged by your kind words. Looking forward to your next visit! Sincerely, the Holm Automotive Team of Abilene.

January 19, 2024

Excellent service and exceptional customer service as well. I feel confident that my vehicle is in too running condition when I get it serviced at Holm Automotive. More

by rondabradley4913
Recommend Dealer
Yes
Employees Worked With
Alan Baier, Alan Baier
Report | Print
Feb 08, 2024 -

Holm Automotive Center Inc responded

Knowing you received excellent service and exceptional customer care makes us tremendously happy! We strive to create a seamless and trusting experience for all our customers, and Alan Baier is known for going above and beyond. Thank you for choosing Holm Automotive and highlighting your positive interaction with him! Sincerely, the Holm Automotive Team of Abilene

January 19, 2024

Was in and out in reasonable time. The estimate was very close to the cost. More

by CH30286
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Angel
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Feb 08, 2024 -

Holm Automotive Center Inc responded

Thank you so much for the great review of Rick Angel and the Collision Center Team at Holm Automotive Center. Nobody likes surprises so we aim to estimate as closely as possibly using the latest industry standards for technology and continuing the educational growth for our employees who take on this ever changing and demanding work. We hope to see you for all your vehicle needs! Sincerely, the Holm Automotive Team of Abilene.

January 18, 2024

The service was great. I really appreciate the communication and all the updates on my vehicle and when it would be done. Keep up the great work. More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Baier
Report | Print
Feb 08, 2024 -

Holm Automotive Center Inc responded

We're delighted you had a great service experience! We prioritize clear communication and regular updates, and we're thrilled Jamie Avers, Josh Sare, and Alan Baier exceeded your expectations. Thank you for choosing Holm Automotive and highlighting their excellent work! Sincerely, the Holm Automotive Team of Abilene.

January 17, 2024

So I am waiting on the correct color of door mirror. I would rather not give a review yet. I'm saddened that wrong color was installed in the first place. More

by Noel
Recommend Dealer
No
Employees Worked With
Alan Baier, Alan Baier
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Feb 08, 2024 -

Holm Automotive Center Inc responded

We apologize for the error made in correcting your vehicle and any failure to communicate what had transpired. We thank you for working with the Collision Center Manager Chuck Loader and allowing us to correct the issue and hope you'll continue to visit us for all your vehicle needs. Sincerely, the Holm Automotive Team of Abilene.

Feb 12, 2024 -

Noel responded

Appreciate you reaching out to me. Part was painted and installed. Looks great.

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