Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Holm Automotive Center Inc - Service Center
Abilene, KS
3,671 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
3,671 Reviews of Holm Automotive Center Inc - Service Center
Sort by
February 08, 2024
I was never contacted before repairs were made. I was told multiple different things on what I was being charged for. I had told I was a regen charge then the regen took this long. Jamie told me my I was told multiple different things on what I was being charged for. I had told I was a regen charge then the regen took this long. Jamie told me my warranty wouldn't cover it due to poor maintenance. My warranty said it was because I was being over charged time. Their book says it takes .2 of an hour to do the repair and even at 3 times that's still .6 of an hour not the two hours I was being charged for. Then Jamie said their book says it's .5 of an hour and again at even 3 times it's still not 2 hours and at the end I was charged for another diagnostic fee when it was all part of the first fault to begin with. I did pay the bill but won't be back and within 24 hours of picking up my car the check engine like is back on. But I won't bring it back to this shop. I will take it somewhere else that can be honest up front. More
by LUKEGATEWOOD
Verified Customer
February 08, 2024
It's always a pleasure to do business with Holm Chevrolet have used them for years have used them for years More
by cjacobs8500
February 06, 2024
The people were very nice and I was taken care of in a timely manner timely manner More
by donnarobison1958
February 03, 2024
Crappy never have enough rental cars. My truck was there for two weeks and wasnt even offered a rental in those two weeks never will come back My truck was there for two weeks and wasnt even offered a rental in those two weeks never will come back More
by nicholebruggman
February 03, 2024
Great! ! Great, dealership has outstanding customer relationships and excellent work done in a timely manner!! Would not go any other place!! ! Great, dealership has outstanding customer relationships and excellent work done in a timely manner!! Would not go any other place!! More
by cargirl12e
February 02, 2024
Always very friendly and helpful. Chris always looks me up to say hi, n Kim always a big hi how are you. Josh is always very friendly n helpful! Chris always looks me up to say hi, n Kim always a big hi how are you. Josh is always very friendly n helpful! More
by pbeckleycaR
February 02, 2024
When I called in they were polite and they got me right in with my problem. I was pleased and they went over everything they found. It was clearly a blessing for me! I also got to see my salesman ! It feel in with my problem. I was pleased and they went over everything they found. It was clearly a blessing for me! I also got to see my salesman ! It feels like I have friends that are taking care of me! More
by Jodyeves
February 02, 2024
The service is always pleasant and efficient. My car got in on time and was done in a reasonable amount of time. Josh even went a step beyond and fixed the rear console that my son had broke. It' My car got in on time and was done in a reasonable amount of time. Josh even went a step beyond and fixed the rear console that my son had broke. It's always nice to go in because the staff goes out of their way to make conversation and make you feel welcomed. More
by willie122783
