Holm Automotive Center Inc - Service Center

Holm Automotive Center Inc responded

Thank you for the candid feedback and review of your recent service visits. This is a truly frustrating situation and we sincerely apologize for failing to complete the repairs in a satisfactory manager. Our fixed operations director and Service Manager, Gary Hasselman would like to visit with you as soon as possible so we might remedy the issues. you can reach him at 785 263 4000 or respond to the recent email he sent out. We would appreciate an opportunity to make things right for you and your truck. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for taking the time to leave such a positive review about your recent experience at our Abilene body shop! We're thrilled to hear you were extremely happy with the repairs on your vehicle, and that our team members were all professional, courteous, and timely. We truly appreciate you mentioning Brian too! – Your kind words will definitely make their day! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for sharing your fantastic experience with Holm Automotive Center in Abilene! We're thrilled to hear that you purchased your car from us and that Jamie Avers and our service team made such a positive impression. Your continued trust in Holm means the world to us, and we truly appreciate you mentioning both Jamie and the entire service team. Their dedication to customer care and excellence are essential aspects of what makes Holm Automotive special. See you next visit! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

We're delighted to hear about your wonderful experience at our Abilene Collision Center! It's always rewarding to know our customer had a great time, and we particularly appreciate your kind words about Shayla. Her dedication to clear communication and keeping you up-to-date throughout the process is a true testament to our core value of customer care. We'll be sure to share your feedback with her – it will definitely brighten her day! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the five star review Rick. In my efforts to respond i misstated the service rep who assisted you. It was actually Josh Sare and I wanted to see him get credit for his excellent customer care. - Again, Thank you for your business and review! Sincerely, Jamie Hughes, Internet Manager at Holm,

Holm Automotive Center Inc responded

We're delighted to hear about your efficient and friendly experience at Holm Automotive in Abilene, and we appreciate your kind words! It means a lot to us that you recognized Alan Baier's commitment to both Determination and Customer Care, core values we hold dear. Knowing your time is valuable, we strive to provide quick and organized service, and we're happy to see Alan and our talented technicians achieved that for you. Thank you for choosing Holm Automotive, and we look forward to serving you again soon! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We appreciate your kind words of endorsement for our service department. Thanks for your patience and working through the issues with us! We hope to see you again soon! Sincerely, the Holm Automotive Team of Abilene.

mexilicious responded

This has been my go to spot every since I purchased my vehicle from Holms. They have been kind & I've had no issues with their work. Thanks again!

Holm Automotive Center Inc responded

It's wonderful to hear your experience at Holm Automotive in Abilene was so positive! We're thrilled that Alan exceeded your expectations with his fast, attentive service and made you feel valued like a friend. That's exactly what we strive for, and it embodies our core values of Customer Care and Teamwork. Timely service is also crucial, and we're glad we could get you back on the road quickly. Thank you for choosing Holm Automotive and for sharing your feedback. We look forward to seeing you again soon! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We're thrilled to hear that your recent experience at Holm Automotive in Abilene was so positive! It sounds like Josh Sare did a fantastic job of clearly communicating the details of your vehicle's needs and ensuring your car is now safe again. That's exactly what we strive for with our customers, and Josh embodies our core values of Trustworthiness and Customer Care. Thank you for your business and the kind review! Sincerely, the Holm Automotive Team of Abilene.