Holm Automotive Center Inc - Service Center

From the moment I arrived at Holm Automotive Center, I was inundated with great customer service. Several people asked if I had been helped and I received immediate attention. Although the cost of service was inundated with great customer service. Several people asked if I had been helped and I received immediate attention. Although the cost of services was high, it was not a negative reflection on the service. In fact, Chuck commiserated with my plight and wished he could have done something to repair the problem that did not cost as much. The high price was due to an expensive part (power steering pump) needing replacement, so there really was nothing that could be done to minimize the cost. At any rate, the service people at Holm Automotive Center made me feel as if I were there only customer that day even though I wasn't. They offered to take me back to work. When I picked up my vehicle, the problem was clearly resolved and the vehicle was even clean! More

The service center and it's employees are great. They give you tips and explain the problems in detail. They go out of their way to assist in any way. GREAT JOB Service Department! They give you tips and explain the problems in detail. They go out of their way to assist in any way. GREAT JOB Service Department! More

We have brought in multiple vehicles for service ranging from oil changes to major engine and body repairs. Each visit has resulted in an experience that leaves us recommending Holm Automotive for all autom from oil changes to major engine and body repairs. Each visit has resulted in an experience that leaves us recommending Holm Automotive for all automotive needs. From booking appointments to paying for service we encounter professional and friendly customer service. Chuck has a genuine concern for the customer and his professionalism is greatly appreciated. Thank you! More

Andy and his crew have been extremely helpful in fast and quality repairs to my car after two accidents in one year! They helped make an otherwise unpleasant experience better. Thanks!!! quality repairs to my car after two accidents in one year! They helped make an otherwise unpleasant experience better. Thanks!!! More

The service I received was super friendly & knowledgeable. The work was completed very quickly & bumper looks brand new! I will be recommending Holm Automotive to everyone! knowledgeable. The work was completed very quickly & bumper looks brand new! I will be recommending Holm Automotive to everyone! More

I was driving from kansas to oklahoma, trying to get home before a huge snow storm blew in. I am from Texas and do not do well with the cold, so to say I was freaking out is a bit of an understatement. I was before a huge snow storm blew in. I am from Texas and do not do well with the cold, so to say I was freaking out is a bit of an understatement. I was driving on the highway and though I saw smoke from my car and smelled a burning smell, but me being me, I kept driving. Someone on the road next to me waved me down and said there was something wrong with my car and I should stop now, before I try to get to Salina. Thank goodness for this sweet man because I probably would have kept driving until I exploded. I went down the road to a chevy dealership, even though I have a jeep. I figured they could figure it out and get me on my way before the snow came. I took it in, I felt silly because I know 0% about cars and all I could tell them was the obvious, "something is wrong with my car and it smells bad." They told be to grab my school work and set me up at a table inside. I guess i need to do some homework anyways. People were coming and going and I was waiting to hear news about my car. Chuck came inside and told me I wasn't going anywhere. I immediately started to tear up, he said it was going to need a lot of work and parts, all I was thing was $$$. I remember that I had an extended warranty, only after talking to my dad on the phone, Chuck got on the phone with the warranty company and haggled with them for a while before they agreed to send a new front axel to Abilene, Kansas (still not sure where that even is, LOL). Chuck came and told the the good news, which was still bad news since I was stranded and a storm was coming. Chuck figured everything out for me and fought for me, he got me a rental and sent me on my way home to Norman, before the snow. I paid 0 money that day and got home safe and sound! I do not know what I would have done if it were for Holm Automotive, especially Chuck. He literally saved me that day. He always called to check in with me everyday that they had my car, even to say they were calling on the part to see where it was. The best part is, when my car was done, (which was very fast) they had someone meet me half way to exchange the rental for my car! I am so pleased and thankful for Chuck and his team! I even sent them a valentines card! LOVE THEM! More

While visiting your dealership I had excellant customer service. Chuck worked with me to set up a time to have my car serviced at my convenience. He was also very helpful with transportation while my car service. Chuck worked with me to set up a time to have my car serviced at my convenience. He was also very helpful with transportation while my car was being serviced. I would recommend him and will be calling him again myself. Thank you Chuck! More

Great service tech. Very friendly and very helpful. He went the extra mile to make sure I was taken care of in a timley manner. went the extra mile to make sure I was taken care of in a timley manner. More

Whenever I have a problem with my car, I call Chuck. He is very straightforward and honest about what I need done. And he's the nicest guy. He is very respectful and I always recommend him to my friends wh is very straightforward and honest about what I need done. And he's the nicest guy. He is very respectful and I always recommend him to my friends who need service on their vehicles. He's very willing to work with me on my schedule as well. I never have any problems afterwards either. They are always my first choice when I need any maintenance done on my car. More