Holm Automotive Center Inc - Service Center
Abilene, KS
3,669 Reviews of Holm Automotive Center Inc - Service Center
Fantastic service experience! I brought my car in for routine maintenance and was treated with a very high level of professionalism and courtesy. I couldn't recommend Holm more for I brought my car in for routine maintenance and was treated with a very high level of professionalism and courtesy. I couldn't recommend Holm more for any service needs. A special thanks to Mindy for being a great adviser to work with! More
Great Customer Service I have always received the best customer service from Holm's. I appreciate all the staff that go out of their way to make sure my car runs efficiently I have always received the best customer service from Holm's. I appreciate all the staff that go out of their way to make sure my car runs efficiently. All staff are kind and courteous each time I have visited Holm's. I would highly recommend Holm's to all! More
Misery on the road While driving from Colorado to Tennessee on Sept 23 we began to experience first a noise which we could not identify that caused us to seek help in C While driving from Colorado to Tennessee on Sept 23 we began to experience first a noise which we could not identify that caused us to seek help in Colby Ka. They were loaded with work and sent us on to Oakley where we met with yet another rejection. At their suggestion we continued toward Hays with the sound continuing but not worsening. We called ahead but received no assurance that they could see us. As we approached Hays the sound was less noticeable so we decided not even to try. All seemed unchanged until we passed the exit for Abilene when suddenly the check engine light came on and the oil pressure gauge begin to fall. We turned around and crept back to their exit having no idea who might be able to service us. It was after 5:00 pm so we first found a motel. When asked, the desk clerk immediately picked up the phone and called his friend, Chuck, at Holms who said that they were closing for the day but gave us a spot at 8:00 am. When we arrived we realized that it was a full Chevy dealership which was a relief. Jaime greeted, took our history, and, seeing that we were on the road with a dog, guided us to the lounge with our pooch, and kept us apprised of their findings. He also took my wife, who by now had lost confidence in our 2008 Suburban, to Eric Aldwegg, a salesman. Long story short, a few hours later, though our car was fixed, we were driving out in a 2011 Suburban waving goodbye to Jaime, Eric, Corey,the business manager, and Tim Holms, the owner, all of whom had made an otherwise gruesome misadventure a pleasant experience. As our actor turned politician has said, "I'll be back". John Bruno( my fat finger hit 4 stars, not 5, on customer service- they were definitely a 5) More
Just the Best Place EVER! If you want to be treated like royalty (or to make it more simple - FAMILY), then go with Holm Automotive for anything you need from car maintenance, If you want to be treated like royalty (or to make it more simple - FAMILY), then go with Holm Automotive for anything you need from car maintenance, to sales, to collision auto repair. They are friendly 100% of the time and they are concerned with getting it right for you! I love this place. So blessed to live close to them. I see why they are constantly doing the best and succeeding. p.s. Oh and Andy Elliot - perfectionist. Just what you want if your car needs cosmetic repair. More
Excellent, Excellent, wonderful, fabulous, dealer I'm impressed w/the quality of service @ your dealer everyone kind friendly went above beyond helping I wouldn't go anywhere else wonderful Alicia I'm impressed w/the quality of service @ your dealer everyone kind friendly went above beyond helping I wouldn't go anywhere else wonderful Alicia More
Another auto service experience with Chuck Loader The service I scheduled through Chuck Loader was for minor GM recall work on a Cobalt owned by a close elderly relative. As before with my own vehicle The service I scheduled through Chuck Loader was for minor GM recall work on a Cobalt owned by a close elderly relative. As before with my own vehicle, when it came to first inquire and schedule the work, Chuck Loader was right on top of everything, knowing exactly what was required, to first order the parts and then making a prompt, very friendly, and courteous phone call, plus personal US mail notification for scheduling. I drove the car to Holm's facility at the exact time planned and the work began right away. Plus I reluctantly asked for an oil change and tire rotate, thinking maybe the service shop didn't have the time for that extra last minute work request, even though Chuck happened not to be there that particular day due to a funeral, it was clear he left his staff of technicians to do the recall work plus my extra requests in an expedient quick time frame as I waited. This all is noteworthy because as much as I dislike mentioning this, other repair facilities do not render the courtesy and high level of expertise as I found at Holm Automotive with Chuck Loader managing business. Yeah I know I may have laid it on a bit heavy about Chuck, but if you only knew some of my not so pleasant, recent experiences elsewhere at getting auto repairs done, you would understand. Again well done Chuck, and thanks. BTW let's all give his Dad a "wish him well" during his illness. By Dave Herrs More
Excellent service! Holm Automotive got my car in right away when other dealerships were going to take 4-5 days, they explained the problems thoroughly to me and fixed my Holm Automotive got my car in right away when other dealerships were going to take 4-5 days, they explained the problems thoroughly to me and fixed my car for a great price and in a timely manner! More
Helped Out in a Pinch When I had to go out of town unexpectedly last month, Jamie Avers worked me into the service schedule so my car was serviced and ready to go when I go When I had to go out of town unexpectedly last month, Jamie Avers worked me into the service schedule so my car was serviced and ready to go when I got off work. He also provided a loaner car so I could get to work and back while they were working on my car. I greatly appreciate the way he accommodated and handled the situation for me without prior notice. More
Great service from agreat dealership Chuck and Jamie have been great.The service department is great, we get prompt courteous service everytime. We have recommended them to our friends a Chuck and Jamie have been great.The service department is great, we get prompt courteous service everytime. We have recommended them to our friends and neighbors. More
Always over the top. The whole package at Holm Automotive is why I drive from Salina to Abilene for anything on all our vehicles. They have an excellent staff and product. The whole package at Holm Automotive is why I drive from Salina to Abilene for anything on all our vehicles. They have an excellent staff and product. More