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Holm Automotive Center Inc - Service Center

Abilene, KS

4.8
3,669 Reviews

3,669 Reviews of Holm Automotive Center Inc - Service Center

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March 05, 2024

Always, polite, efficient and fair prices Clean work area Nice waiting area. Snacks are crappy! More

by d.johnson61914
Recommend Dealer
Yes
Employees Worked With
Alan Baier, Alan Baier
Mar 16, 2024 -

Holm Automotive Center Inc responded

Thank you for taking the time to share your feedback, and we're delighted to hear that you found our service team to be polite, efficient, and that the pricing was fair. We appreciate your kind words regarding Alan Baier's service. We'll be sure to share your positive experience with him and the entire team. We continuously strive to improve the customer experience in all aspects, and we value your honest feedback about the waiting area snacks. We'll take this opportunity to review and explore potential improvements in this area. Thank you for choosing Holm Automotive Center. We look forward to serving you again in the future. Sincerely, the Holm Automotive Team of Abilene.

March 05, 2024

We took our pickup into the collision center Chuck Loader and his staff was amazing More

by Jg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2024 -

Holm Automotive Center Inc responded

Thank you for taking the time to share your positive experience with our Collision Center team! We're thrilled to hear that the repairs to your pickup truck met your expectations. We appreciate your feedback regarding the service you received. Our team is dedicated to providing exceptional customer care and ensuring top-notch repairs are completed efficiently. Your kind words will be shared with Chuck Loader and the entire Collision Center team. Thank you for choosing Holm Automotive Center. We look forward to serving you again in the future. Sincerely, the Holm Automotive Team of Abilene

March 04, 2024

Always courteous and friendly, not pressured into having anything extra done if you don't want it done. More

by MJ32
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alan Baier, Alan Baier
Mar 16, 2024 -

Holm Automotive Center Inc responded

Thank you for taking the time to share your positive experience! We're delighted to hear that you found our staff courteous, friendly, and respectful of your choices regarding additional services. We strive to provide a transparent and pressure-free environment where customers feel comfortable discussing their vehicle's needs and making informed decisions. Your feedback is valuable. Thank you for choosing Holm Automotive Center. We look forward to serving you again in the future. Sincerely, the Holm Automotive Team of Abilene

March 04, 2024

I love that they know the names of the appointment times. We don't even have to give them our name. They are very pleasant! More

by rtlaemmle
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Sare
Mar 16, 2024 -

Holm Automotive Center Inc responded

Thank you so much for the great review! Repairs and vehicle service are stressful enough, the visit doesn't need to be as well. Thank you for sharing your positive experience! We appreciate your feedback highlighting the pleasant demeanor of our staff. Sincerely, the Holm Automotive Team of Abilene.

March 03, 2024

Top notch customer service! The whole team is amazing and goes the extra mile to ensure customer satisfaction. More

by SCHWARTZJAKE33
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Avers
Mar 06, 2024 -

Holm Automotive Center Inc responded

Our sincerest appreciation for your patronage and kind review. Jamie and our Certified GM Technicians work hard to ensure your visit is on point and we thank you for noticing and sharing your experience. Thank you for choosing Holm Automotive.

March 03, 2024

Josh and Mike are true professionals and their customer service is above reproach. I had an unusual issue with a P1089 code reappearing. Mike was consistently diagnosing, finally found the issue and Josh More

by Frayser0730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Holm Automotive Center Inc responded

Our sincerest appreciation for your patronage and kind review. Josh does a fantastic job at keeping people updated and you couldn't ask for a more thorough technician than Mike. We're lucky to have them, and they will certainly enjoy you acknowledging their efforts. Thank you for choosing Holm Automotive.

March 03, 2024

Chuck and Jamie are always top notch! !! We have been getting service and vehicles for 30 years More

by cattss078
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Loader
Mar 06, 2024 -

Holm Automotive Center Inc responded

We appreciate you sharing your insights and so will others looking to buy a vehicle from a reliable and honest dealership! Chuck and Jamie are hard workers, so I know they will appreciate your kind words. Thank you for choosing Holm Automotive!

March 02, 2024

They were able to service my car even when I scheduled it at the other location. Everyone was friendly. More

by Sarah Haybarker
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Sare
Mar 06, 2024 -

Holm Automotive Center Inc responded

Fantastic Sarah! We are so happy Josh was able to accommodate you in getting your appointment back on track! He will be grateful for your 5 star review. Thank your for choosing Holm Automotive.

March 02, 2024

Excellent fixed any and every issue I had without charging me a fee Great experience More

by JONDENNARD
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Loader
Mar 06, 2024 -

Holm Automotive Center Inc responded

We're thrilled to hear about your exceptional service experience at our Abilene location! We appreciate you recognizing the professionalism and dedication of our team in addressing all your concerns and providing a positive experience. We strive to deliver comprehensive and transparent service, and your feedback lets us know we're achieving that goal. Thank you for choosing Holm Automotive!

March 02, 2024

Comfortable Friendly staff relaxed feeling keeps you informed of what to expect and time Great More

by Baldwinfran6
Recommend Dealer
Yes
Employees Worked With
Miranda Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miranda Sare
Mar 06, 2024 -

Holm Automotive Center Inc responded

Our sincerest appreciation for your patronage and kind review. Miranda has years of experience working with service customers and we are so happy she and the team kept you relaxed and informed. We know how stressful vehicle repairs can be so we aim to keep you updated with timely information related to your vehicle. Thank you for choosing Holm Automotive!

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