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Holm Automotive Center Inc - Service Center

Abilene, KS

4.8
3,667 Reviews

3,667 Reviews of Holm Automotive Center Inc - Service Center

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June 08, 2024

This was the kindest and professional people I have ever had to deal with.Cheuck was on top of everything and his crew were amazing More

by VICKEY.HILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Angel, Shayla Robison
Jun 19, 2024 -

Holm Automotive Center Inc responded

Dear Vicky Hill, Thank you for the wonderful review! We're delighted to hear that your experience at Holm Automotive Center was exceptional. Our core value of Customer Care is at the forefront of everything we do, and it sounds like Chuck and his crew truly embodied that for you. Their kindness and professionalism are a reflection of our team's dedication to exceeding expectations. We appreciate you recognizing Chuck and his crew for their amazing service. Sincerely, The Holm Automotive Team of Abilene

June 07, 2024

Excellent service and professionalism. Fast and accurate information, step-by-step. Friendly atmosphere. Always on time 👏 More

by acelly2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noe Grullon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Holm Automotive Center Inc responded

We appreciate you taking time to reflect on your most recent visit and the amazing comments for our team's abilities. They will be most flattered and we will continue to keep up the good work. We look forward to your next visit. Sincerely, the Holm Automotive Team of Abilene.

June 06, 2024

The absolute best service! I will continue to work with Holm and would recommend to anyone! More

by JoshAllen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Hasselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miranda Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trenton Godfrey
Jun 07, 2024 -

Holm Automotive Center Inc responded

Thank you for taking the time to leave such a fantastic review! We at Holm Automotive Center are thrilled to hear that you received "the absolute best service" and that you plan to continue working with us. Your satisfaction is our top priority, and we strive to exceed expectations every time. Our team exemplifies our core value of Customer Care by taking responsibility to serve our clients seriously and providing exemplary service in all areas of our business. Knowing that we achieved this for you makes our day! We appreciate your recommendation and look forward to working with you again in the future. Sincerely, The Holm Automotive Team of Abilene

June 06, 2024

We were broke down on a major trip. They got us in immediately and resolved our problem. We really appreciated the quick service and all they did for us. They even did a safety check on More

by gobluegreenfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Holm Automotive Center Inc responded

Dear Valued Customer, Thank you for sharing your experience at Holm Automotive Center! We're so glad we could help you during a stressful situation. Our core value of Customer Care extends to those in need, and it sounds like our team went above and beyond to get you back on the road quickly. We appreciate your kind words about their prompt service and the additional safety check they performed on your tires and windshield blades. This demonstrates our commitment to Determination in resolving your problem and ensuring your safe travels. We're happy to have been of assistance, and we wish you a safe and enjoyable continuation of your trip. Sincerely, The Holm Automotive Team of Abilene

June 04, 2024

Stopped in from the road on a Saturday early afternoon. ..the help and the service was top notch and very professional. Thank you so much!! I rate the service over 5 stars. More

by rosemary.anderson1204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maintenance technician.
Jun 07, 2024 -

Holm Automotive Center Inc responded

Wow, a rating above 5 stars? That's high praise indeed, and we at Holm Auto truly appreciate you taking the time to share your experience! We're glad we could be there for you on a Saturday afternoon and that our team provided you with top-notch, professional service. It means a lot to us that you felt well-cared for during your visit. Our team is dedicated to exceeding expectations, and your feedback lets us know we're on the right track. Please let us know if there's anything else we can do for you in the future. We look forward to seeing you again down the road! Sincerely, the Holm Automotive Team of Abilene.

June 03, 2024

I appreciate their quick service. They always keep me informed of what needs to be done to my vehicle.. More

by srhitecrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Hasselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miranda Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Holm Automotive Center Inc responded

Thank you for your review! We appreciate you highlighting that Holm Automotive Abilene Kansas provides quick service and keeps you informed throughout the process. We understand that your time is valuable, and getting you back on the road quickly is a priority. It's also important to us that you feel involved in the care of your vehicle. Our team strives to provide clear explanations of any recommended service needs. Thank you again for choosing Holm Automotive Abilene Kansas. We look forward to seeing you again for your next service needs! Sincerely, the Holm Automotive Team of Abilene.

June 03, 2024

Professional, fast and accommodating. Did not feel pressured when presented with the service recommendations. I enjoy coming to Holm for services. More

by ajabernathy90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carson Sherbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Holm Automotive Center Inc responded

Thank you for leaving such a positive review! We appreciate you recognizing that our service department is professional, fast, and accommodating. We understand that car maintenance can feel like a chore, so we're happy to hear you enjoy coming to Holm for your service needs. Our team is committed to providing efficient and transparent service. We want you to feel confident in the work we do on your vehicle, and that includes giving you clear explanations of any service recommendations without pressure. We look forward to seeing you again! Safe travels~ ! Sincerely, the Holm Automotive Team of Abilene.

June 02, 2024

I appreciate Caysem Smith in sales so much. He goes out of his way to show you and help with the sale. I've bought a car and a pickup in the last 2 years. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Holm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Sherbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Wobbeking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Angel
Jun 07, 2024 -

Holm Automotive Center Inc responded

Thank you for taking the time to leave such a positive review and mentioning Caysen by name! We at Holm Automotive truly appreciate your kind words. It's fantastic to hear that Caysen has consistently gone the extra mile to ensure you have a positive car buying experience. Building relationships with our customers is important to us, and it sounds like he has done just that! We're thrilled that you've chosen Holm Automotive Abilene Kansas twice in the past two years, for both a car and a pickup truck. That level of trust means a lot to us. Please don't hesitate to ask for Caysen directly next time you visit! In the meantime, thank you again for your business and kind words. Sincerely, the Holm Automotive Team of Abilene.

June 01, 2024

Jamie is a good worker. He always make sure we are in a good hand. Thanks Holms Automotive. More

by Mchyrs chyrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Holm Automotive Center Inc responded

Thank you for taking the time to leave a review and mention Jamie by name! We at Holm Automotive Center truly appreciate your kind words. It's fantastic to hear that Jamie consistently makes sure you feel you're in good hands. We strive to provide excellent customer service, and knowing Jamie makes a positive impact is rewarding. Thank you again for choosing Holm Automotive Center. Please don't hesitate to ask for Jamie directly next time you visit! Sincerely, The Holm Automotive Center Team

June 01, 2024

Service is OK but a bit pricey. I am glad I didn’t agree to the other suggested service More

by jherbert3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie Avers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Sherbert
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Holm Automotive Center Inc responded

Thank you for your feedback on your recent service experience at Holm Automotive Center. We appreciate you acknowledging that our service was competent, even if a bit on the higher end cost-wise. We understand that price is a consideration when it comes to car maintenance. We strive to provide fair and competitive prices for our services using high-quality parts. Our service team is always happy to explain the details of any recommendations before any work is done, so you can make informed decisions. We also strive to be as transparent about pricing as possible and appreciate your feedback. Thank you for you business! Sincerely, the Holm Automotive Team of Abilene.

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