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Holm Automotive Center Inc - Service Center

Abilene, KS

4.8
3,667 Reviews
Call Service Center (785) 263-4000

3,667 Reviews of Holm Automotive Center Inc - Service Center

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June 20, 2024

The employees are always friendly, and the service department is fast! Their work is well done! More

by Jade Koch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2024 -

Holm Automotive Center Inc responded

Thank you Jade for the fantastic review! Hearing that our employees are friendly and our service department is fast is exactly what we strive for at Holm Automotive Center. We're happy to know your recent experience was efficient and positive. We appreciate you mentioning the quality of our work as well. Taking pride in a job well done is a core value here, and it means a lot to know you noticed. Thank you for choosing Holm Automotive Center! We look forward to seeing you again for your next service needs. Sincerely, the Holm Automotive Team of Abilene.

June 18, 2024

Great customer service! Holm's service department and team always take care of me. They are friendly and professional! Look forward to doing business with them again. Thank More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Signer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miranda Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Sherbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shayla Robison
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Jul 16, 2024 -

Holm Automotive Center Inc responded

Dear John, Thank you for the 5-star review! We appreciate your loyalty and are glad to hear you consistently receive great customer service from our friendly and professional service department team. We look forward to seeing you again at Holm Automotive Center in Abilene! Sincerely, The Holm Automotive Team of Abilene

June 17, 2024

Great service and very friendly staff. They have taken care of our vehicles for a number of years. More

by friezefamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 16, 2024 -

Holm Automotive Center Inc responded

Thank you for the fantastic review! We appreciate your family's trust in Holm Automotive for many years. Our friendly staff is committed to building relationships, providing excellent service, and taking care of your vehicles. We look forward to seeing you again! Sincerely, the Holm Automotive Team of Abilene.

June 17, 2024

They helped me at every turn and made sure everything turned out the right way. More

by kfoerschler4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Sherbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 16, 2024 -

Holm Automotive Center Inc responded

Thank you for the 5-star review! We're thrilled to hear our team went above and beyond to assist you at every turn and ensure a successful outcome. We appreciate your business! Sincerely, the Holm Automotive Team of Abilene.

June 14, 2024

Josh was very helpful and informative. He listens and explain what was done to our vehicle. More

by tcuroe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2024 -

Holm Automotive Center Inc responded

Thanks for being our customer and the kind words of endorsement for Josh. He does a great job at listening which makes all the difference! We appreciate the fantastic review & hope to see you again soon! Sincerely, the Holm Automotive Team of Abilene.

June 13, 2024

I feel that I was sold a car that wasn't inspect well enough but I will say they have do e there best to .ake it good More

by Pierseecaroline
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sare
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2024 -

Holm Automotive Center Inc responded

Thank you for your review. We sincerely apologize that you feel the car you purchased wasn't inspected thoroughly enough. We take pride in the quality of our vehicles and strive to ensure every customer receives a reliable car. We appreciate you acknowledging our efforts to address the issue. If there's anything further we can do to ensure you're completely satisfied with your purchase, please don't hesitate to contact us directly. We're committed to resolving this matter to your satisfaction. Sincerely, the Holm Automotive Team of Abilene.

June 13, 2024

Very friendly & professional. Can always get my car right in and you don't have to wait a long time. More

by johnnienowlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2024 -

Holm Automotive Center Inc responded

Thank you for the fantastic review! We appreciate you recognizing our friendly and professional staff. We take pride in getting customers like you in and out efficiently, minimizing waiting times. We look forward to your next visit to Holm Automotive! Sincerely, the Holm Automotive Team of Abilene.

June 12, 2024

Efficient service. Got us in and out in a timely manner. Courteous service and friendly employees. More

by stevegrahm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Sherbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2024 -

Holm Automotive Center Inc responded

Thank you for the 5-star review! We appreciate you highlighting our efficient service, courteous staff, and friendly employees. We strive to get our customers back on the road quickly and provide a positive experience throughout the visit. Glad we could have the opportunity to assist! Sincerely, the Holm Automotive Team of Abilene.

June 11, 2024

I was told the window repair would take an hour and a half and it took about 3 hours... More

by POWERCLEANKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Angel
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Jun 19, 2024 -

Holm Automotive Center Inc responded

Dear Valued Customer, Thank you for your feedback on your recent window repair experience at Holm Automotive Center. We sincerely apologize that the repair took significantly longer than the initial estimate of an hour and a half. We understand your time is valuable, and exceeding wait time expectations is not acceptable. We take our commitment to Customer Care very seriously, and we will investigate why the repair took longer than anticipated. This will help us improve our communication and ensure more accurate time estimates in the future. If you'd like to discuss your experience further, please don't hesitate to contact us directly. We appreciate your understanding and continued patronage. Sincerely, The Holm Automotive Team of Abilene

Jun 19, 2024 -

POWERCLEANKS responded

It was no big deal. I normally don't care about the time, I was just in a big hurry with work. Thanks for the nice work!!!

June 11, 2024

I personally want to reach out and say thank you to Shayla,Rick, and Chuck for going above and beyond to make sure my vehicle looked the way it should look! I appreciate you all more than you will ever More

by Kathryn Redenius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Angel, Shayla Robison
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Jun 19, 2024 -

Holm Automotive Center Inc responded

Dear Kathryn Redenius, Thank you for taking the time to share your exceptional experience at Holm Automotive Center! We're thrilled to hear that Shayla, Rick, and Chuck went above and beyond to ensure your vehicle looked its best. Their dedication to customer care exemplifies our core values of Determination and Customer Care. We appreciate your kind words and letting us know how much their service meant to you. Sincerely, The Holm Automotive Team of Abilene

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