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Holm Automotive Center Inc - Service Center

Abilene, KS

4.8
3,658 Reviews

3,659 Reviews of Holm Automotive Center Inc - Service Center

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November 15, 2024

The dealership is nice and clean people are very nice and the waiting area is always kept nice More

by neufeldseim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Holm Automotive Center Inc responded

Thank you for your kind words. We strive to maintain a clean and welcoming environment for all of our customers. We appreciate your business and look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Abilene

November 15, 2024

They were able to squeeze me in last minute and kept me informed throughout the whole process of getting my car fixed. I also enjoyed the waiting room area with different options for seating and snacks. More

by TLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Holm Automotive Center Inc responded

We're happy to hear that we were able to accommodate your last-minute service request and keep you informed throughout the process. We strive to provide Customer Care and a comfortable waiting area for our valued customers. Thank you for choosing Holm Automotive Center. Sincerely, The Holm Automotive Team of Abilene

November 15, 2024

Quick appointment. staff found the warranty info and got the car fixed quickly. Chuck had me fixed up quickly and they all did a great job. More

by MSGB1701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Holm Automotive Center Inc responded

We're glad to hear that Chuck and the team were able to assist you promptly. We strive to provide Customer Care and efficient service. Thank you for choosing Holm Automotive Center. Sincerely, The Holm Automotive Team of Abilene

November 14, 2024

They do a great job. I love their work.I love to work with them.They are so good at everything they do.And they stand behind them and the very caring people More

by Schreineralan4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Hasselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miranda Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Holm Automotive Center Inc responded

Thank you for your kind words! We're thrilled to hear that you've had such a positive experience with our team. It's our commitment to Customer Care and Professional Growth that drives us to provide exceptional service. We look forward to continuing to serve you and your family. Sincerely, The Holm Automotive Team of Abilene

November 14, 2024

I have used this service department for many years. Chuck, as always, was great to work with this time when purchasing my tires. He always goes above and beyond to make sure I am completely satisfied b More

by DBronson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Holm Automotive Center Inc responded

Thank you for your continued loyalty to Holm Automotive Center. We're pleased to hear that Chuck provided exceptional service. It's our commitment to Customer Care that drives us to provide the best possible experience for our clients. We look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Abilene

Nov 19, 2024 -

Holm Automotive Center Inc responded

Thank you for your continued loyalty to Holm Automotive Center. We're pleased to hear that Chuck provided exceptional service. It's our commitment to Customer Care that drives us to provide the best possible experience for our clients. We look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Abilene

November 13, 2024

I have been using this service center for the last few years. They have been very thorough with the service and maintenance of my vehicle keeping me updated on upcoming and needed repairs. All the staff a More

by terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Holm Automotive Center Inc responded

We appreciate your kind words, Terry! We're glad to hear that you've been satisfied with our service department's thoroughness and communication. We pride ourselves on providing honest and transparent service, without any pressure to upgrade. Thank you for your continued trust in Holm Automotive Center. Sincerely, The Holm Automotive Team of Abilene

November 09, 2024

Does a great job and always lets me know what's going on? I'm comfortable with him.Can you help tell me if I don't need her if I do need it?I like the honesty More

by Schreineralan4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Hasselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Holm Automotive Center Inc responded

We’re thrilled to hear that you’ve had such a positive experience with our team! It’s wonderful to know that you feel comfortable and trust our expertise. We pride ourselves on honesty and transparency, and we’re glad to see that’s reflected in your experience. Thank you for choosing Holm Automotive Center. We look forward to continuing to provide you with excellent service. Sincerely, The Holm Automotive Team of Abilene

November 09, 2024

When I purchased my vehicle in July 2023, I was promised 2 yrs of free oil changes entire rotations. The last time I was in, October 2024, I was told it was actually just for 4 oil changes over a 2-year per More

by jbwarks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No names
Nov 11, 2024 -

Holm Automotive Center Inc responded

We apologize that there has been a miscommunication regarding the complimentary maintenance plan. We understand your frustration and want to assure you that we value your business and strive to provide exceptional customer service. Kindly allow me to forward your sentiment to both our leadership team and the sales department for further review. Thank you for bringing the situation to our attention and your kind feedback. We appreciate your patience and understanding while this matter is under review. Sincerely, The Holm Automotive Team of Abilene

Nov 11, 2024 -

jbwarks responded

OK.

November 08, 2024

Holm’s employees always work hard to attend to my car needs with efficiency. Thanks More

by marilynweishaar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Holm Automotive Center Inc responded

Thank you for your kind words! We're glad to hear that our team has been able to efficiently address your car's needs. Your satisfaction is our top priority, and we're committed to providing the best possible service. Thank you again for choosing Holm Automotive Center. Sincerely, The Holm Automotive Team of Abilene

November 08, 2024

Great job and professional as usual. Thank you for getting my truck in so soon. More

by John.verschage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Holm Automotive Center Inc responded

Thank you for your kind words, John! We're glad to hear that you were satisfied with our service. Our team is committed to providing efficient and professional service to all of our customers. We appreciate your continued business and look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Abilene