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Holm Automotive Center Inc - Service Center

Abilene, KS

4.8
3,667 Reviews
Call Service Center (785) 263-4000

3,667 Reviews of Holm Automotive Center Inc - Service Center

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August 18, 2024

They changed the oil and serviced In a fair amount of time a n d I was able to get picked up as agreed. . More

by Freemans_6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Holm Automotive Center Inc responded

We appreciate you taking the time to share your positive experience with our service department. We’re glad to hear that your oil change and service were completed efficiently and that we were able to accommodate your pickup request. Customer satisfaction is our top priority, and we’re happy to hear that we met your expectations. Sincerely, The Holm Automotive Team of Abilene.

August 18, 2024

The maintenance department has never fixed my problem unless it’s a car they sale me. I always take in my vehicle they give me some line that it can’t be fixed. I take it to another maintenance shop and More

by cosland1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caysen Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Sherbert
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Holm Automotive Center Inc responded

Thank you for bringing this concern to our attention and allowing us to further diagnose the issue. We appreciate your patience and look forward to working with you to resolve the issue. Sincerely, the Holm Automotive Team of Abilene.

August 17, 2024

Great service and helpful tech's. .. would highly recommend... will be going back for more work that needs to be done on my vehicle. Thank you Holm Automotive. More

by hobbithole2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miranda Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reed Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Holm Automotive Center Inc responded

We’re thrilled to hear about your positive experience with our service department! Our team is committed to providing top-notch service, and we’re glad to hear that we met your expectations. Thank you for your kind words and for choosing Holm Automotive. We look forward to continuing to serve you and your vehicle's needs. Sincerely, The Holm Automotive Team of Abilene

August 17, 2024

Josh was great to work with. Took a little longer than what we had discussed, but that's life. Josh even delivered my truck to my house! More

by jlmumps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Holm Automotive Center Inc responded

We're so glad to hear that you had a positive experience working with Josh! We appreciate your patience and understanding about the timeline. It's great to hear that we were able to go the extra mile with delivery. We hope you enjoy your new truck! Please don't hesitate to contact us if you have any questions or needs in the future. Sincerely, The Holm Automotive Team of Abilene

August 16, 2024

1250 for front brakes is Terrible. They didn’t have the tools to put a caliper piston back in. They charged me 606.00 labor on front brakes WOW!!! More

by rickbjensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Sare
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Holm Automotive Center Inc responded

Dear Rick, We understand your frustration regarding the recent brake repair on your 2024 GMC Sierra. We appreciate you taking the time to share your experience. We want to assure you that Holm Automotive Center is committed to providing exceptional service and value to our customers. Our team strives to maintain the highest standards of professionalism and expertise in all that we do. As our service manager has explained, the extensive damage to your brakes was unfortunately caused by an incident involving your camper. We understand this is an unexpected and costly situation. We want to assure you that the charges you were quoted were accurate and transparent. Our records indicate that you were informed of the necessary repairs and their associated costs before any work was performed. We also went above and beyond by completing a complimentary first service and addressing an open recall on your vehicle. We value your business and hope to have the opportunity to regain your trust. If you have any further questions or concerns, please don't hesitate to contact our dealership directly. Sincerely, The Holm Automotive Team of Abilene

August 16, 2024

Everyone was very friendly and professional. They answered any questions I had. They made buying a new vehicle a lot less painful. I would recommend this dealership to everyone I know. More

by Jeffrey.cole785
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Hasselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Holm Automotive Center Inc responded

We’re thrilled to hear that your experience at Holm Automotive was exceptional! Our team strives to create a friendly, professional, and stress-free car-buying environment. We appreciate you taking the time to share your positive feedback. It’s wonderful to know that you’ll be recommending us to your friends and family. Thank you for choosing Holm Automotive! Sincerely, The Holm Automotive Team of Abilene

August 16, 2024

Chuck was great help in Service. Great team working in Service. Chuck was prompt on getting my service done. More

by ALH
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Holm Automotive Center Inc responded

We’re thrilled to hear that Chuck provided excellent service! We appreciate you taking the time to recognize his hard work and the efforts of our entire service team. Our goal is to make your service experience as smooth as possible, and we’re glad we were able to meet your expectations. Thank you for choosing Holm Automotive! Sincerely, The Holm Automotive Team of Abilene

August 15, 2024

I have taken my vehicles here for maintenance for years, and have always had a good experience. More

by Keysha Chaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2024 -

Holm Automotive Center Inc responded

We appreciate your continued loyalty to Holm Automotive Center! It's wonderful to hear that you’ve had consistently positive experiences with our service department. Your satisfaction is our top priority, and we look forward to continuing to serve you and your vehicles for years to come. Sincerely, The Holm Automotive Team of Abilene

August 15, 2024

They have never over sold me service that I didn’t need . Great service Department More

by Jack Theye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Holm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Signer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reed Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tye Paluso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2024 -

Holm Automotive Center Inc responded

Thank you for the kind words about our service department! We appreciate you trusting us with your vehicle’s care. Our team strives to provide honest and transparent service, and we’re glad to hear that we’ve met your expectations. Sincerely, The Holm Automotive Team of Abilene

August 14, 2024

Holm always serves me well. They quickly diagnosed the issues with my vehicle and had my car repaired within a week of dropping it off. More

by Alicia.may1776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2024 -

Holm Automotive Center Inc responded

We’re glad to hear that Holm Automotive Center was able to quickly diagnose and repair your vehicle! Our team is committed to providing efficient and reliable service. Thank you for choosing us and for sharing your positive experience. Sincerely, The Holm Automotive Team of Abilene

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