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Holm Automotive Center Inc - Service Center

Abilene, KS

4.8
3,666 Reviews
Call Service Center (785) 263-4000

3,666 Reviews of Holm Automotive Center Inc - Service Center

Sort by
September 03, 2024

They try to up sell you with service that is not what you come in for or are really needed at present time. More

by wellsjesser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Loader
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 07, 2024 -

Holm Automotive Center Inc responded

Thank you for sharing your feedback. We understand that you feel we tried to upsell you on services. We apologize if this was your experience. Our goal is to provide transparent and honest recommendations based on your vehicle's needs. We value your business and welcome the opportunity to discuss your concerns further. Please feel free to contact Gary Hasselman, Service Manager at 785 263 4000. Sincerely, The Holm Automotive Team of Abilene

September 03, 2024

I am so thankful for this great place. I really enjoy the whole gang, but Michelle Holt is tops in my book More

by Marlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Hasselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miranda Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 07, 2024 -

Holm Automotive Center Inc responded

Marlene, thank you for your amazing review! We're thrilled to hear that you had such a positive experience at Holm Automotive Center. We appreciate your kind words about our team, especially Michelle Holt. Our goal is to provide exceptional customer service, and it's rewarding to know that we've exceeded your expectations. We look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Abilene

September 02, 2024

I have never been happier with a service center then iam with Holm Automotive... very friendly, helpful, and great people that know how to fix a vehicle. Thank you Holm Automotive. More

by hobbithole2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Signer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miranda Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reed Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 07, 2024 -

Holm Automotive Center Inc responded

Thank you for your excellent review of Holm Automotive Center in Abilene! We're thrilled to hear that you love our service and consider us the best within 100 miles of your home. Your recommendation means a lot to us. We strive to provide top-notch customer service and quality repairs, and it's rewarding to know that we've exceeded your expectations. Thank you again for choosing Holm Automotive. Sincerely, The Holm Automotive Team of Abilene

September 02, 2024

I was on a pretty strict time line to get my tires replaced, an alignment and oil change. Chuck Loader made sure they got my vehicle right in and started for the two hour service appointment and I le More

by dedeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 07, 2024 -

Holm Automotive Center Inc responded

Thank you for your outstanding review! We're thrilled to hear that Chuck Loader and the team at Holm Automotive Center were able to accommodate your tight timeline and provide exceptional service. We appreciate your kind words about our fair pricing and the loaner vehicle. Our goal is to make the service experience as smooth and convenient as possible for our customers. Thank you again for choosing Holm Automotive Center. Sincerely, The Holm Automotive Team of Abilene

September 01, 2024

I love the service . it’s the best Chevy service within 100 miles of me home. More

by marlon.bates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 07, 2024 -

Holm Automotive Center Inc responded

Thank you for your excellent review of Holm Automotive in Abilene! We're thrilled to hear that you love our service and consider us the best within 100 miles of your home. Your recommendation means a lot to us. We strive to provide top-notch customer service and quality repairs, and it's rewarding to know that we've exceeded your expectations. Thank you again for choosing Holm! Sincerely, The Holm Automotive Team of Abilene

August 31, 2024

Friendly service and attention to detail. Both from sales to service. Could not be happier. More

by Petra.c.leroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Eckert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Wobbeking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 07, 2024 -

Holm Automotive Center Inc responded

Thank you for your amazing review of Holm Automotive Center! We're thrilled to hear that you had such a positive experience with Chris, Chuck, and William. We appreciate your kind words about their friendly service and attention to detail. Our goal is to provide exceptional customer care in every area of our business, and it's rewarding to know that we've exceeded your expectations. Thank you again for choosing Holm Automotive Center. Sincerely, The Holm Automotive Team of Abilene

August 30, 2024

Had Holm’s work on pickup twice, both times it was returned dirty, once when they the steering wheel and another when they replace the inlet vents More

by porkstork1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Eckert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Hasselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Holm Automotive Center Inc responded

Dear porkstork1, We apologize for the inconvenience you experienced with your pickup. We understand that having your vehicle returned dirty is frustrating, and we take full responsibility. We also value your feedback and will be sure to address this issue with our team to ensure it doesn't happen again. Gary and his technicians are committed to providing the highest level of workmanship and customer satisfaction. I'm certain he will reach out to you once he receives the review. Again, our sincerest apologies as we review service order and technicians involved. Sincerely, The Holm Automotive Team of Abilene

August 30, 2024

Friendly and helpful service very knowledgeable about my vehicle. Keeps me informed on what needs to be done on my vehicle. More

by dianakleslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Holm Automotive Center Inc responded

Dear dianakleslie, Thank you for your kind words about your recent service visit. We're delighted to hear that you found our team friendly, helpful, and knowledgeable about your vehicle. Our goal is to provide exceptional customer service and keep you informed throughout the entire process. We app reciate your business and look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Abilene

August 30, 2024

Great service. Took my car in for an oil Change and tire rotation. Process was quick and easy, no xxxxxxxx or cut corners. Would recommend. More

by serenjahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sare
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Holm Automotive Center Inc responded

Dear serenjahn, Thank you for taking the time to share your positive experience with Holm Automotive Center. We're delighted to hear that your oil change and tire rotation were quick, easy, and done with the high level of quality you expect. Our team is dedicated to providing efficient and trustwo rthy service. We appreciate your recommendation and look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Abilene

August 30, 2024

Holmes automotive and Jamie went above and beyond to help me when I was having car problems, I am definitely coming back ! More

by Kookyk9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone there
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Sep 09, 2024 -

Holm Automotive Center Inc responded

Dear Kookyk9, We're so glad to hear that Jamie and the Holm Automotive team were able to assist you with your car troubles. Our commitment to providing exceptional customer service is a core value we hold dear. We strive to create meaningful relationships built on trust, fairness, value, and qualit y in every aspect of our business. Thank you for choosing Holm Automotive Center. We look forward to serving you again in the future! Sincerely, The Holm Automotive Team of Abilene

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