Holm Automotive Center Inc

Holm Automotive Center Inc responded

That's high praise! Thank you for your incredibly kind words. We're thrilled to hear that you consider our service department the best in the North Central Kansas area. We're especially delighted that Chuck Loader has earned your loyalty. We understand how important it is to have a trusted service advisor, and we're proud that Chuck consistently provides exceptional service. Your continued patronage means a lot to us, and we're committed to upholding the high standards that have earned your trust. Chuck’s dedication to excellent customer service reflects our core value of Customer Care. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your positive feedback! We're thrilled to hear you had a great experience with our team. It's wonderful that you've built relationships with our staff over the years. We strive to create a welcoming and trustworthy environment for all our customers, and it sounds like our team delivered on that promise. We appreciate your feedback on the sales process, and we'll continue to work on improving transparency and efficiency. It's great to know that Chris Eckert, Ross Taplin, Carson Sherbert, William Wobbeking, Noe Grullon, Cedric Salas, and AJ Abernathy all contributed to your positive experience. Building strong relationships with our customers and providing a positive atmosphere is a reflection of our core value of Concern for Others. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

That's fantastic to hear! Thank you for sharing your positive experience. We're delighted that we were able to service your truck quickly and efficiently, replacing your water pump, tensioner, and belt in just one day. We understand how important it is to get your vehicle back on the road as soon as possible. Our team works hard to provide proficient and quick service, reflecting our core values of Industrious and Determination. We appreciate you trusting us with your truck. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your excellent review! We're delighted to hear that your wife's car service was completed on schedule and that our communication met your expectations. Timely service and clear communication are key aspects of our commitment to customer care. We are very glad that Chuck Loader was able to provide you with a stellar service experience. We strive for excellence in our service department, and your feedback confirms we're on the right track. This reflects our core values of industriousness, and customer care. We appreciate you trusting us with your vehicle. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your kind words! We're glad we could promptly program your car remotes and alleviate some stress. We understand that unexpected car issues can be frustrating, and we're happy we could provide quick and efficient service. It's wonderful to hear that Jamie Avers was able to assist you effectively. Providing transparent service and quick turnarounds is a reflection of our commitment to Customer Care and Industriousness. We appreciate you stopping by and allowing us to help. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

That's wonderful to hear! Thank you for sharing your experience. We're thrilled that Noe provided you with top-notch service and that it led to you driving away in a new truck. It's fantastic that William Wobbeking also contributed to your positive experience. We pride ourselves on creating a welcoming and helpful environment for all our customers, and it sounds like Noe and William truly embodied our core values. We're especially glad to hear Noe made such a positive impression. His dedication to customer service reflects our commitment to Customer Care and building meaningful relationships. We are happy that we could help you find the perfect truck. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your kind words! We're delighted to hear that our team was helpful and made your vehicle search and purchasing process smooth and pressure-free. We understand that buying a vehicle is a significant decision, and we strive to create a comfortable and supportive environment for our customers. We are glad that we could provide you with a positive experience. Making the process smooth and comfortable is a reflection of our commitment to Customer Care and building Trustworthy relationships. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for sharing your experience. We sincerely apologize that the vehicle was initially presented with incorrect information regarding the safety package. We understand how important it is to have accurate details when making a purchase. We're truly glad that AJ and Cedric stepped up and made things right. Their commitment to resolving the issue reflects our core values of Customer Care and Trustworthy. We appreciate you bringing this to our attention, and we're committed to ensuring this type of situation is avoided in the future. We are happy that we could resolve this issue for you. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

This is excellent feedback! Thank you for sharing your positive experience. We're delighted to hear that Noe provided you with attentive and transparent service, and that he was able to fulfill your needs honestly. We understand the importance of clear communication and working diligently to meet our customers' expectations. We are thrilled you are satisfied with your purchase, and we look forward to the opportunity to serve you again in the future. Noe's dedication to providing honest and attentive service reflects our core values of Trustworthy and Customer Care. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your wonderful feedback! We're thrilled to hear that we consistently go above and beyond for you and that you consider Holm Automotive a great place to service your vehicle. We truly appreciate your continued trust. Chuck Loader and the entire team strive to provide exceptional service, reflecting our commitment to Customer Care and our dedication to Excel in all we do. We appreciate you! Sincerely, the Holm Automotive Team of Abilene.