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Hollywood Kia - Service Center

Hollywood, FL

4.0
2,645 Reviews
Call Service Center (954) 758-4300

2,645 Reviews of Hollywood Kia - Service Center

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August 02, 2023

Everything was fine except the service maintenance message is still showing on my dashboard after i got the car back. It was showing after my last oil change as well. I was told it was reset this time More

by THEREALRKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont remember his name. You would have to look it up
Report | Print
Aug 03, 2023 -

Hollywood Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. wecare@hollywoodkia.com

August 01, 2023

When I was picking up my car the key cover was missing. It was very strange and the service technician tried to make me feel crazy. More

by SIERRA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yitzhakc Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Valera, FERNANDO DAVILA
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Aug 02, 2023 -

Hollywood Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind, what is your first and last name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. wecare@hollywoodkia.com

August 01, 2023

Excellent customer service! I have been a customer of Hollywood Kia for 3 yrs and have always had excellent service. Michael was my salesman for my new lease and he made it a More

by J.CONIGLIAR067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yitzhakc Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lopez, Michael Valera, FERNANDO DAVILA, Sheila Ocasio
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Aug 01, 2023 -

Hollywood Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael and the team met your expectations. Thank you for choosing Hollywood Kia, we look forward to having you as a valued customer for many years to come! wecare@hollywoodkia.com

August 01, 2023

A great place to go for you and your family car needs. Everyone was helpful and friendly. More

by LAURENTWILKERSON98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeeJay Maisonet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ramos , FERNANDO DAVILA, Sheila Ocasio
Report | Print
Aug 01, 2023 -

Hollywood Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Lauren, and don't hesitate to let us know if we can be of further assistance. wecare@hollywoodkia.com

August 01, 2023

This rate is only for service received by advisor Chris in order to install the antitheft software on my 2021 Kia Soul More

by Mart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Report | Print
Aug 01, 2023 -

Hollywood Kia responded

Thank you so much for your excellent review! We are so glad that Chris had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hollywood Kia to be a positive one. Please don't hesitate to reach out if you need anything else. wecare@hollywoodkia.com

July 31, 2023

I was very satisfied with the attention I was given by your personal and the quality of work More

by NORBERTOHERNANDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Valera, Sheila Ocasio
Report | Print
Jul 31, 2023 -

Hollywood Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. wecare@hollywoodkia.com

July 30, 2023

Bueno, si no hablas inglés pasa un poco más de trabajo para hacer atendido, con tan buena suerte había un muchacho que hablaba español y me dio buen trato, porqué el que me tocaba cuando dije buenos días, More

by Osmany Villalonga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No me se su nombre, cuando uno entra mano izquierda 5 estrellas
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Jul 31, 2023 -

Hollywood Kia responded

Thank you so much for your excellent review, Osmany! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hollywood Kia to be a positive one. Please don't hesitate to reach out if you need anything else. wecare@hollywoodkia.com

July 30, 2023

The service was fast, friendly and accurate with the time of completion. Omar was very helpful with assisting me. More

by MSALICIA0230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Report | Print
Jul 31, 2023 -

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Omar delivered such a great experience! wecare@hollywoodkia.com

July 30, 2023

Excellent very good service would definitely recommend them to my friends.. they went above and beyond.. More

by ROXYHCM813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember the guy who service my car
Report | Print
Jul 31, 2023 -

Hollywood Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hollywood Kia! wecare@hollywoodkia.com

July 29, 2023

He was very good and very knowledgeable, polite and friendly. I rated him as a 5 More

by 121759OL
Recommend Dealer
Yes
Employees Worked With
Great
Report | Print
Jul 31, 2023 -

Hollywood Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. wecare@hollywoodkia.com

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