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Hollywood Kia - Service Center

Hollywood, FL

4.0
2,644 Reviews
Call Service Center (954) 758-4300

2,644 Reviews of Hollywood Kia - Service Center

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August 23, 2023

Great service in a friendly manner. I was kept informed and updated throughout the entire time. More

by NESPIN31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Valera
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Aug 24, 2023 -

Hollywood Kia responded

Thank you for your very kind review. Michael and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hollywood Kia. wecare@hollywoodkia.com

August 23, 2023

Chris Lopez goes beyond the call of duty His knowledge of car helps the consumer It’s my 3rd Kia because of his service More

by Bcaits22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
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Aug 24, 2023 -

Hollywood Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chris met your expectations. Thank you again for choosing Hollywood Kia, we look forward to having you as one of our valued customers for many more years to come! wecare@hollywoodkia.com

Aug 25, 2023 -

Bcaits22 responded

Thanks

August 23, 2023

El service center es mejor en servir al cliente en tqdo lo necesario y confianza. More

by DLIRIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yitzhakc Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Nunez.
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Aug 23, 2023 -

Hollywood Kia responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. wecare@hollywoodkia.com

August 22, 2023

As exciting it was to finally receive our new car after patiently waiting 4 months we were treated like royalty with white glove service. A totally wonderful experience and all of our questions were answer More

by Rebecca and Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : One arm jack was great , Mitchell Loszynski, Christopher Lopez
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Aug 22, 2023 -

Hollywood Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hollywood Kia, we look forward to having you as a valued customer for many years to come! wecare@hollywoodkia.com

August 22, 2023

Bad service, poor costumer service, didnt resolve the problem I came in with. Will not be back More

by JACKYORTIZ30
Recommend Dealer
No
Employees Worked With
Will not be back
Report | Print
Aug 24, 2023 -

Hollywood Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, Jack, please reach out to us directly to let us know the best way to contact you and we will reach out. wecare@hollywoodkia.com

August 20, 2023

Both Frances and dj were competent and very friendly and dj Give me a tutorial on how to use several of the features in the car More

by RJCLOSEOUTS
Recommend Dealer
Yes
Employees Worked With
DeeJay Maisonet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2023 -

Hollywood Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. wecare@hollywoodkia.com

August 20, 2023

Took my car for service and FINALLY fixed that knocking sound after informing the dealer for a second time. I had to raise xxxx for them to look further into the issue. More

by MARSHAC12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yitzhakc Ramirez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2023 -

Hollywood Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. wecare@hollywoodkia.com

August 20, 2023

Service was quick and customer service has improved immensely. Very accommodating & helpful with my needs. More

by mariscasti24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yitzhakc Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lopez, Michael Valera, FERNANDO DAVILA, Sheila Ocasio
Report | Print
Aug 21, 2023 -

Hollywood Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

August 19, 2023

They are amazing one of the best dealerships that I have ever worked with thus far. More

by CMURPH2727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yitzhakc Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lopez, Michael Valera, FERNANDO DAVILA, Sheila Ocasio
Report | Print
Aug 21, 2023 -

Hollywood Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hollywood Kia! wecare@hollywoodkia.com

August 19, 2023

Great service Mike responded to my problem immediately and kept me updated on progress of my vehicle repair More

by Round4jack
Recommend Dealer
Yes
Employees Worked With
Michael Troedel
Report | Print
Aug 21, 2023 -

Hollywood Kia responded

Thanks for sharing your experience with Hollywood Kia. Mike and our team appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

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