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Hollywood Kia - Service Center

Hollywood, FL

4.0
2,644 Reviews
Call Service Center (954) 758-4300

2,644 Reviews of Hollywood Kia - Service Center

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September 02, 2023

My customer advisor was Brandon He was pleasant and very helpful Give him a raise. !! More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Forrest
Report | Print
Sep 05, 2023 -

Hollywood Kia responded

Thank you, Linda! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

September 02, 2023

Umar was excellent and followed up after service was completed Umar provided a positive experience and I will be returning to your location for future needs More

by ERICKXIMENA18
Recommend Dealer
Yes
Employees Worked With
Umar
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Sep 05, 2023 -

Hollywood Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hollywood Kia. wecare@hollywoodkia.com

August 31, 2023

People were unfriendly, rude and doesnt want to assist you. They are unprofessional . Alot of them are there just for the money and they dont want to help customers. More

by Connie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tevin Carter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Yitzhakc Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lopez, Michael Valera, FERNANDO DAVILA, Sheila Ocasio
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Sep 04, 2023 -

Hollywood Kia responded

Thank you for your review, Connie. We're sorry you didn't have the best experience, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. wecare@hollywoodkia.com

August 31, 2023

They are always wonderful to work with. I'm always impressed with the consistent service. More

by SAEZMA27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yitzhakc Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lopez, Michael Valera, FERNANDO DAVILA, Sheila Ocasio
Report | Print
Aug 31, 2023 -

Hollywood Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! wecare@hollywoodkia.com

August 31, 2023

The wait time was a little bit longer than I expected it to be. Thought that it could have been less time. More

by ROBERTHATOUCHSTONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name.
Report | Print
Sep 01, 2023 -

Hollywood Kia responded

Thank you for your review. Our goal is to make sure everyone who walks through the door leaves happy, and we appreciate your candid feedback. Thank you for choosing Hollywood Kia! wecare@hollywoodkia.com

August 31, 2023

From my arrival I received excellent attention in a pleasant, very professional environment and it was all very fast. More

by YamilethQuintana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danilo Urena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2023 -

Hollywood Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hollywood Kia to be a positive one. Please don't hesitate to reach out if you need anything else. wecare@hollywoodkia.com

August 31, 2023

Chris Lopez is always the best! He’s nice, quick and communicates any issues or delays. More

by ERIKAREYES0615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garfield Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lopez
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Sep 01, 2023 -

Hollywood Kia responded

Erika, thank you for choosing Hollywood Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! wecare@hollywoodkia.com

August 31, 2023

On time , I’m so happy with the service the person was very nice ok More

by ADRIANa Álvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FERNANDO DAVILA
Report | Print
Sep 01, 2023 -

Hollywood Kia responded

Thank you, Adriana! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

August 30, 2023

They seem to care about their customers. They take care of problems as soon as possible. More

by LYNDADANIA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure which Chris it was. But he was good
Report | Print
Aug 30, 2023 -

Hollywood Kia responded

Thank you so much, Lynda, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hollywood Kia to be a positive one. Please don't hesitate to reach out if you need anything else. wecare@hollywoodkia.com

August 30, 2023

Great dealership and staff had me in and out with my new Kia in less then 2 hours compared to other dealers that will have you there for more then 5 hours will definitely come back and get another vehicle f More

by JAY454SS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Report | Print
Aug 30, 2023 -

Hollywood Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hollywood Kia, we look forward to having you as a valued customer for many years to come! wecare@hollywoodkia.com

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