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Hollywood Kia - Service Center

Hollywood, FL

4.0
2,644 Reviews
Call Service Center (954) 758-4300

2,644 Reviews of Hollywood Kia - Service Center

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September 08, 2023

Very sympathetic understood my need in greeting my car sit fix,called when the parts where in and may I say he took me in when there was no walk-in allow that day I appreciate it his kind gesture. More

by Camila Ramos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
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Sep 08, 2023 -

Hollywood Kia responded

Thank you for the kind words for our service department, Camila! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. wecare@hollywoodkia.com

September 08, 2023

Efficient and helpful service advisor Chris Lopez always very helpful. No complaints about this dealership More

by KETTYP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Report | Print
Sep 08, 2023 -

Hollywood Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chris met your expectations. Thank you again for choosing Hollywood Kia, we look forward to having you as one of our valued customers for many more years to come! wecare@hollywoodkia.com

September 08, 2023

Organized Helpful and Michael kept me updated on my car. The service was performed quickly. I was especially happy that I could take a Lyft home and back!! More

by TAMARHERMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Valera
Report | Print
Sep 08, 2023 -

Hollywood Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael and the team met your expectations. Thank you for choosing Hollywood Kia, we look forward to having you as a valued customer for many years to come! wecare@hollywoodkia.com

September 07, 2023

They did nothing. Was suppose to hear back from someone to see if KIA would accepted my warranty claim for the rubber inside my doors and no ever called me More

by Tasha.ming87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know his name
Report | Print
Sep 10, 2023 -

Hollywood Kia responded

We're sorry to hear about your experience, Tasha, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. wecare@hollywoodkia.com

September 07, 2023

Tengo una queja me chocaron el carro cuando lo lleve a un recall me humillaron More

by NA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tevin Carter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Yitzhakc Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lopez, Michael Valera, FERNANDO DAVILA, Sheila Ocasio
Report | Print
Sep 10, 2023 -

Hollywood Kia responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. wecare@hollywoodkia.com

September 06, 2023

It's very clean and comfortable. I always stay and wait for my car when having it service at this dealership More

by MBOYDELLIOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Report | Print
Sep 07, 2023 -

Hollywood Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. wecare@hollywoodkia.com

September 04, 2023

Very good to me Nice service to me very much happy to visit that place More

by Edeline baptiste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yitzhakc Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lopez, Michael Valera, FERNANDO DAVILA, Sheila Ocasio
Report | Print
Sep 05, 2023 -

Hollywood Kia responded

Thanks for sharing about your experience with Hollywood Kia. We appreciate your business, Edeline, and hope to see you again soon! wecare@hollywoodkia.com

September 03, 2023

Chis my service provider was excellent and I was very pleased with how Hollywood Kia handled my service to day and I am happy with how I was treated and I will continue working with the company and thank More

by Larry Gaisin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez, Sheila Ocasio
Report | Print
Sep 05, 2023 -

Hollywood Kia responded

Thank you, Larry. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. wecare@hollywoodkia.com

September 02, 2023

Excellent experience. Short wait time and easy to get an appointment. Very experienced and job well done More

by JZIRKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2023 -

Hollywood Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hollywood Kia. wecare@hollywoodkia.com

September 02, 2023

The wait to get my car was absolutely to long from the time that I arrived More

by cherylmccrea2759
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unarmed Mohammed
Report | Print
Sep 05, 2023 -

Hollywood Kia responded

Thank you for letting us know about this, Cheryl. Your feedback helps us do better. We will work harder to provide you a better service next time. wecare@hollywoodkia.com

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