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Hollywood Kia - Service Center

Hollywood, FL

4.0
2,644 Reviews
Call Service Center (954) 758-4300

2,644 Reviews of Hollywood Kia - Service Center

Sort by
September 21, 2023

Very efficiency, fast, and quick finding a solution. Very smooth process with the paper work. More

by JBATISTA83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonardo Gutierrez
Report | Print
Sep 24, 2023 -

Hollywood Kia responded

Thank you for taking the time to share your feedback with us. Leonardo and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. wecare@hollywoodkia.com

September 21, 2023

Great service amazing team. Quick service they were very attentive to my needs and accommodated my schedule More

by Justsusy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garfield Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2023 -

Hollywood Kia responded

Thanks for sharing your thoughts about your experience with Hollywood Kia. Garfield and our team appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

September 21, 2023

Horrible customer service, I literally go to there because is 2 minutes from my home, they never call when your car is ready, never answer calls, they put on hold calls for 10 minutes etc… is just the More

by Natalia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tevin Carter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Yitzhakc Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lopez, Michael Valera, FERNANDO DAVILA, Sheila Ocasio
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Sep 24, 2023 -

Hollywood Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. wecare@hollywoodkia.com

September 20, 2023

Cris in service gives me the best service ever he’s excellent professional, and always with a great smile. I will always come back here More

by YAMIBOHORQUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cris servicio , Christopher Lopez
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Sep 20, 2023 -

Hollywood Kia responded

It's great to hear that Cris is always able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hollywood Kia! wecare@hollywoodkia.com

September 19, 2023

I was not satisfied with the device. They kept my car for a week and still didn’t fix the part. They said they would call us when the part arrived and it’s been a month and I have not he More

by MANAYA0206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tevin Carter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Yitzhakc Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yair Bitton, Mitchell Loszynski, Christopher Lopez, Alain Ruiz, Michael Valera, FERNANDO DAVILA, Sheila Ocasio
Report | Print
Sep 20, 2023 -

Hollywood Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. wecare@hollywoodkia.com

September 19, 2023

Wat time wasn't long. The staff was friendly and respectful. The waiting area was clean. And the coffee was delicious. Thanks. More

by WPCNEST2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yitzhakc Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lopez, Michael Valera, FERNANDO DAVILA, Sheila Ocasio
Report | Print
Sep 20, 2023 -

Hollywood Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hollywood Kia. wecare@hollywoodkia.com

September 19, 2023

The service I receive is definitely a ten of ten . Would recommend Hollywood Kia, too my friends and family. More

by SEXY_TRESA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2023 -

Hollywood Kia responded

Thanks for sharing about your experience with Hollywood Kia. We appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

September 19, 2023

U my car didn't get wash and it supposed to be wash next problem they broke my front fender More

by SEXYTESS34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2023 -

Hollywood Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your records? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. wecare@hollywoodkia.com

September 16, 2023

Best service yet 5 🌟 I will recommend my friends and family Togo to hollywood kia More

by RICIT53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garfield Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeeJay Maisonet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Mickens
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Sep 17, 2023 -

Hollywood Kia responded

Thanks for sharing your thoughts about your experience with Hollywood Kia. We appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

September 16, 2023

the dealership took really good care of the day I went there it was very good experience More

by ZACHERYC12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Report | Print
Sep 17, 2023 -

Hollywood Kia responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hollywood Kia, we look forward to having you as a valued customer for many years to come! wecare@hollywoodkia.com

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