Hollywood Kia - Service Center

Michael was awesome. He gave me a time frame and got everything done before then. Great experience. Got offered a ride but I chose to wait He gave me a time frame and got everything done before then. Great experience. Got offered a ride but I chose to wait More

I felt it took too long for a simple oil change. It took 3 hours. It took 3 hours. More

I will be getting my 5th car from this dealership. The great thing besides my sales guy carlton who has always taken great care of me and my friends is the excellent service department Fernando t The great thing besides my sales guy carlton who has always taken great care of me and my friends is the excellent service department Fernando the service manager and Mike my service guy have gone out of their way for the past 12 years to make sure everything is done right and that I was satisfied Recommend this dealership five stars More

My rep was awesome. service so far has been good, really like it here...thank you service so far has been good, really like it here...thank you More

buy a new car 2023 kia sportage. Since I took the car out I noticed that the screen was damaged I took it numerous times to have it checked, they changed the screen but then the scr Since I took the car out I noticed that the screen was damaged I took it numerous times to have it checked, they changed the screen but then the screen didn't work sometimes. I can't see anything or hear the radio nothing and is a new car from 2023 and The worst thing about everything is that the service people are so rude, I left the car for inspection. They did not call me to inform me about the car. I called numerous times and was never able to speak with the advisor Chris Watson a Careless and imconpetent man. Very disappointed in the attention and the car. I personally had a very bad experience More

Irresponsible to customer put me in a Lyft ride (bad experience) & road rage in parking lot experience) & road rage in parking lot More

Michael was exceptional - set the expectations right from the start as to how long things would take and it seemed like he was really going to help me get my check engine issue taken care of asap. Michael the start as to how long things would take and it seemed like he was really going to help me get my check engine issue taken care of asap. Michael called me with an update 2 hours after I dropped off the car! What a great experience over all. More

Service was great and done on time performed inspection and repaired nail found in right rear tire and repaired nail found in right rear tire More

Service was excellent! !! My advisor Trevin was outstanding with making sure everything was taken care of on time!! !! My advisor Trevin was outstanding with making sure everything was taken care of on time!! More

The job was not completed in spite of my having asked several times if the work on my door locks, damaged by attempted robbery of car over a year ago, had been taken care of. I was told that they had per several times if the work on my door locks, damaged by attempted robbery of car over a year ago, had been taken care of. I was told that they had performed the computer update and that all the doors were locking and unlocking. I insisted on their making sure this was so since I wanted to know before going to pick up car. Even when I got there I asked again to check, and was told again locks were working just fine. After paying an $1,876.11 bill, I got my car and I immediately found out that was not the case. I was then told that the car needed a part they had to order, and would not get until today, a week and one day later. I had taken my car there on Monday the 25th. On Thursday I received a message informing me that the part would cost $323.24, and that they would call me for an appointment today. I was not called. Since the problem I have with my door locks is related the problem that Kia has experienced for a long time now, I feel that Kia should be billed for this repair, Alonso Leyton More