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Hollywood Kia - Service Center

Hollywood, FL

4.0
2,640 Reviews

2,640 Reviews of Hollywood Kia - Service Center

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October 12, 2023

Great customer service. Everyone in the service department was very efficient and nice. Was a walk-in and was taken care of fairly fast. More

by SUNBEE1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Hollywood Kia responded

Thanks for sharing your thoughts about your experience with Hollywood Kia. We appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

October 11, 2023

I had an appointment. My wait time was good the service was great no complaints. More

by AMARTINLOVE66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Hollywood Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. wecare@hollywoodkia.com

October 11, 2023

Very friendly staff, made me want to work with them in the future! Jack is absolutely awesome, he really knows his stuff and made the experience very enjoyable!! More

by TOMANILR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Emanuel, Jack Coker
Oct 12, 2023 -

Hollywood Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. We will pass along this great review to Jack! Thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

October 10, 2023

Great customer service support, very polite and professional staff. Waiting areas not bad and they wash your vehicle before returning back to you. More

by MARVA712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yitzhakc Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lopez, Michael Valera, FERNANDO DAVILA, Sheila Ocasio
Oct 11, 2023 -

Hollywood Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. wecare@hollywoodkia.com

October 10, 2023

Service was great the wait was brief and the staff were all friendly and professional More

by Tazzmas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Valdez
Oct 11, 2023 -

Hollywood Kia responded

Thanks for sharing about your experience with Hollywood Kia. Glad we were able to get you in and out! We appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

Oct 11, 2023 -

Tazzmas responded

Services was great the wait was brief and the staff were all friendly and professional

October 08, 2023

Employees there at the service counter. It was very nice. Very nice gentleman that helped me but my car there was great. Give me details about the car. I appreciate them. I think them don’t More

by MRSTERRI13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yitzhakc Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t I remember that gentleman that was helping me also, it was two of them. Very nice people very nice conversation., Christopher Lopez, Michael Valera, FERNANDO DAVILA, Sheila Ocasio
Oct 09, 2023 -

Hollywood Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hollywood Kia. wecare@hollywoodkia.com

October 08, 2023

Service rep was very nice, however I wasn't impressed with what I saw being done in the service bays. Service was slow, and my tires came out at 39 lbs pressure, which is way over recommended pressure f More

by ERNIEFAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kermitt Graham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Yitzhakc Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, Ernie, feel free to contact us at your convenience. wecare@hollywoodkia.com

October 07, 2023

Michael was awesome. He gave me a time frame and got everything done before then. Great experience. Got offered a ride but I chose to wait More

by AVICTOR1479
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Troedel
Oct 09, 2023 -

Hollywood Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your expectations. Thank you for choosing Hollywood Kia, we look forward to having you as a valued customer for many years to come! wecare@hollywoodkia.com

October 07, 2023

I felt it took too long for a simple oil change. It took 3 hours. More

by budk8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Oct 09, 2023 -

Hollywood Kia responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. wecare@hollywoodkia.com

October 06, 2023

I will be getting my 5th car from this dealership. The great thing besides my sales guy carlton who has always taken great care of me and my friends is the excellent service department Fernando t More

by MUELLER1
Recommend Dealer
Yes
Employees Worked With
Michael Valera, FERNANDO DAVILA
Oct 07, 2023 -

Hollywood Kia responded

Thanks for sharing your thoughts about your experience with Hollywood Kia. We appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

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