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Hollywood Kia - Service Center

Hollywood, FL

4.0
2,640 Reviews

2,640 Reviews of Hollywood Kia - Service Center

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October 19, 2023

Excellent customer service. Great timing, vehicle came out washed and the service agent was very kind and professional. More

by ACINTERNATIONAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Hollywood Kia responded

Thanks for sharing your thoughts about your experience with Hollywood Kia. Christopher and our team appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

October 19, 2023

The service was fast, the rep was very polite and explained everything to me. My car was clean which is a big plus!!! I love it! More

by PSIALEXANDRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yitzhakc Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lopez, Michael Valera, FERNANDO DAVILA, Sheila Ocasio
Oct 19, 2023 -

Hollywood Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

October 18, 2023

The service attendant Mike was great. He was very helpful and did not waste time. More

by BLACKSPARKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Valera
Oct 18, 2023 -

Hollywood Kia responded

Thank you so much for your excellent review! We are so glad that Mike had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hollywood Kia to be a positive one. Please don't hesitate to reach out if you need anything else. wecare@hollywoodkia.com

October 17, 2023

The agent was very thorough on all aspects pertaining to my service, I left very satisfied More

by TSIMONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Hollywood Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hollywood Kia! wecare@hollywoodkia.com

October 16, 2023

Honestly and always helpful they always come to you and let you know how things are going which is very helpful More

by CATHYMUHLBAIER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garfield Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheila Ocasio
Oct 17, 2023 -

Hollywood Kia responded

Cathy, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hollywood Kia, we look forward to having you as a valued customer for many years to come! wecare@hollywoodkia.com

October 14, 2023

My car was dropped off for the appointment and no one called me to let me know my car was ready. Thankfully I have the Kia app and I saw my car was just sitting outside in the parking lot. That’s when I More

by STULSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tevin Carter
2.0
This rating includes all reviews, with more weight given to recent reviews.
Yitzhakc Ramirez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lopez, Michael Valera, FERNANDO DAVILA, Sheila Ocasio
Oct 16, 2023 -

Hollywood Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. wecare@hollywoodkia.com

October 14, 2023

The service was really good, I didn’t had any issues , plus I had a free car wash More

by JEANWAGNAC151869
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Hollywood Kia responded

It's great to hear that we were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you, Jean, for choosing Hollywood Kia! wecare@hollywoodkia.com

October 13, 2023

Carlos Nunez was the best salesman. He helped me so much and is very knowledgeable. I will recommend and refer people to him. Thanks Carlos More

by GARCIAB4209
Recommend Dealer
Yes
Employees Worked With
Carlos Nunez
Oct 13, 2023 -

Hollywood Kia responded

Thank you for your kind words for Carlos and for this review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hollywood Kia. wecare@hollywoodkia.com

October 13, 2023

Good Good and fast service, the car in perfect condition in six months we will see each other again, greetings More

by clauvargaleman99
Recommend Dealer
Yes
Oct 13, 2023 -

Hollywood Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. wecare@hollywoodkia.com

October 12, 2023

Everyone was great, I would highlyrecommend this location. Was treated professionally and all questions were addressed More

by A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garfield Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitchell Loszynski
Oct 12, 2023 -

Hollywood Kia responded

Thanks for sharing your thoughts about your experience with Hollywood Kia. We appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

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