Hollywood Kia - Service Center

I had to wait a month for a part for a 2022 vehicle. The people were great to work with. The supply chain. Not so much. The people were great to work with. The supply chain. Not so much. More

Clean, good service, very helpful Looking forward to going back Highly recommend friends and family to check you out going back Highly recommend friends and family to check you out More

Omar was very helpful and he followed up with me just as he said he would. I appreciate it. he said he would. I appreciate it. More

It was really nice doing business with KIA. Carlos is such a really good dealer . I have gotten a couple of cars and I would Always recommend people About the good Services. Carlos is such a really good dealer . I have gotten a couple of cars and I would Always recommend people About the good Services. More

I was so impressed with them. Everyone is so nice and Michael Tropdel is fantastic. He one of the best service advisors I ever met. He gets right back with you immediately and an Everyone is so nice and Michael Tropdel is fantastic. He one of the best service advisors I ever met. He gets right back with you immediately and answers all your questions. I love this dealership. My mom bought her car at Miami Lakes Kia and she got fed up with them she quit going. From now on this is where I get her car to for service. No wonder reviews are so good! Love them!!! More

This survey should allow this service center an option for zero stars. The center is disorganized and the workers have zero sense of urgency. My car has had the same issue and has been “fixed” twice by th for zero stars. The center is disorganized and the workers have zero sense of urgency. My car has had the same issue and has been “fixed” twice by the service dealership and has broken down on the road within hours of receiving it back, twice. The mechanics working there either don’t know what they’re doing or don’t care. Customer service is poor. No sense of recovery. My experience here has ruined Kia from me, and I will be sure to never purchase another Kia again. More

The absolute best customer service. I keep coming back because you get drawn to the service you receive. I keep coming back because you get drawn to the service you receive. More

Brandon my service advisor was great and attentive but the shop did not make sure the car was fixed before giving it back to me. It was not and the parts have to be ordered for the full repair.. Otherwi the shop did not make sure the car was fixed before giving it back to me. It was not and the parts have to be ordered for the full repair.. Otherwise, I was able to get an appt quickly and I feel they did the best they could have. More

Professional, courteous, and efficient I was kept well informed of the progress and status of my car throughout the repair process informed of the progress and status of my car throughout the repair process More

Lobby clean and neat but small. Staff fast, efficient and professional. Wait time has so far been less than estimated. Staff fast, efficient and professional. Wait time has so far been less than estimated. More