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Hollywood Kia - Service Center

Hollywood, FL

4.0
2,640 Reviews

2,640 Reviews of Hollywood Kia - Service Center

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November 14, 2023

It was easy and pleasant. Everything was on time. It's always painless and seamless. Thank you More

by ADABERRIOS11
Recommend Dealer
Yes
Employees Worked With
Service guy at front I think Jeffrey Valdez
Nov 15, 2023 -

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with Jeffrey and our team. We're glad to hear we delivered such a great experience! wecare@hollywoodkia.com

November 12, 2023

I always had a great experience on this location. (More than 8 years). This time I left with a sour taste. When asked if possible to add coupon to my final bill (never an issue before and I politely More

by Jo
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Don’t know.
Nov 12, 2023 -

Hollywood Kia responded

Providing a positive experience is our top priority, Jo, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. wecare@hollywoodkia.com

November 12, 2023

Very polite experience. Everyone was very helpful and wanted to get the deal done no matter what More

by Alexander
Recommend Dealer
Yes
Employees Worked With
Andrew Jimenez
Nov 12, 2023 -

Hollywood Kia responded

Thank you, Alexander! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

November 12, 2023

Professional atmosphere, kind people all around. Had Kermit help me find my perfect Kia K5 and he worked with me to secure my purchase same day. More

by Gabriel Castillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kermitt Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Hollywood Kia responded

Gabriel, It's great to hear that Kermitt was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new Kia K5! Thank you for choosing Hollywood Kia! wecare@hollywoodkia.com

November 11, 2023

Consistency! Every visit my experience is exceptional as I'm always given friendly and professional service! More

by PEROLAARTHUZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danilo Urena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lopez, Michael Valera, FERNANDO DAVILA
Nov 12, 2023 -

Hollywood Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. wecare@hollywoodkia.com

November 11, 2023

Great customer service and very friendly! !! They kept me inform at all time about my car. More

by JUNETP11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Troedel
Nov 12, 2023 -

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! wecare@hollywoodkia.com

November 11, 2023

The service associate to check me in wasn’t very friendly. His demeanor changed when I declined some of the service recommendations he was making. I pointed out a screw that had fallen from the viso More

by N/a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk who they service advisor was they didn’t introduce themself
Nov 13, 2023 -

Hollywood Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. wecare@hollywoodkia.com

November 09, 2023

Friendly and courteous staff. Always good service. It was easy to get an appointment and service on time. More

by DRAN1201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FERNANDO DAVILA
Nov 09, 2023 -

Hollywood Kia responded

Thank you for your very kind review. Fernando and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hollywood Kia. wecare@hollywoodkia.com

November 08, 2023

Customer care was TOPS! I got the FAIREST deal. Much better than I had imagined. I whole-heartedly recommend KIA of Hollywood for buying or selling a car. More

by HARRYK
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Francis - Sales rep was wonderful to deal with., Mitchell Loszynski
Nov 08, 2023 -

Hollywood Kia responded

harry, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. wecare@hollywoodkia.com

November 08, 2023

Alex was fantastic every step of the way. He was patient with us, knowledgeable about the vehicles, and overall kind. He made what could be a very stressful experience into a relaxing and enj More

by Pamrestel
Recommend Dealer
Yes
Employees Worked With
Alex
Nov 08, 2023 -

Hollywood Kia responded

Thank you for your kind words for Alex! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

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