2,640 Reviews of Hollywood Kia - Service Center
I always had a great experience on this location. (More than 8 years). This time I left with a sour taste. When asked if possible to add coupon to my final bill (never an issue before and I politely (More than 8 years). This time I left with a sour taste. When asked if possible to add coupon to my final bill (never an issue before and I politely asked “if possible”), I was told very coldly, no eye contact, a dry ‘NO’. That if I wanted to use one, I should bring what I get on emails. Fo which I did reply that I don’t get emails from Kia. I don’t mind being told “not possible this time”. But the way I was spoken to was very dismissive and the body language was very ‘you are just one more coming to this location. If you are not satisfied, bye.’ For that reason, I am considering changing locations. More
Professional atmosphere, kind people all around. Had Kermit help me find my perfect Kia K5 and he worked with me to secure my purchase same day. Had Kermit help me find my perfect Kia K5 and he worked with me to secure my purchase same day. More
Consistency! Every visit my experience is exceptional as I'm always given friendly and professional service! Every visit my experience is exceptional as I'm always given friendly and professional service! More
The service associate to check me in wasn’t very friendly. His demeanor changed when I declined some of the service recommendations he was making. I pointed out a screw that had fallen from the viso friendly. His demeanor changed when I declined some of the service recommendations he was making. I pointed out a screw that had fallen from the visor asking if that could be addressed, he said yes, but it was not. Overall was disappointed in the service. More
Customer care was TOPS! I got the FAIREST deal. Much better than I had imagined. I whole-heartedly recommend KIA of Hollywood for buying or selling a car. I got the FAIREST deal. Much better than I had imagined. I whole-heartedly recommend KIA of Hollywood for buying or selling a car. More
Alex was fantastic every step of the way. He was patient with us, knowledgeable about the vehicles, and overall kind. He made what could be a very stressful experience into a relaxing and enj He was patient with us, knowledgeable about the vehicles, and overall kind. He made what could be a very stressful experience into a relaxing and enjoyable one. More