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Hollywood Kia - Service Center

Hollywood, FL

4.0
2,640 Reviews
Call Service Center (954) 758-4300

2,640 Reviews of Hollywood Kia - Service Center

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November 23, 2023

Service advisor Chris Lopez always friendly, attentive, and professional. Responds to my text messages or calls in a prompt manner. More

by LEON15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Report | Print
Nov 24, 2023 -

Hollywood Kia responded

Thanks for sharing your thoughts about your experience with Hollywood Kia. We appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

November 23, 2023

Please fix toilet seat in men's restroom-please fix coffee machine-it only gave milk every thing else was good More

by AMORRIS1123
Recommend Dealer
Yes
Employees Worked With
Cris
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Nov 24, 2023 -

Hollywood Kia responded

Thank you for taking the time to share about your recent experience. We appreciate your input and will share your comments with the team. We value your business and hope to see you again! wecare@hollywoodkia.com

November 22, 2023

Very fast service. Washed car after. Great experience Great customer service and easy process to get an oil chsnge More

by DM1998
Recommend Dealer
Yes
Employees Worked With
Chris Watson
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Nov 22, 2023 -

DM1998 responded

Very fast service. Washed car after. Great experience Great customer service and easy process to get an oil chsnge

Nov 24, 2023 -

Hollywood Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hollywood Kia to be a positive one. Please don't hesitate to reach out if you need anything else. wecare@hollywoodkia.com

November 20, 2023

When I got my car returned, it was trashed with all my stuff on the floor. And I asked for a tire rotation, they said they did it but they really didn’t… I will definitely not be going back to the dealers More

by CHISLINGMATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garfield Simpson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tevin Carter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yair Bitton, Mitchell Loszynski, Albert Alfonso, Alain Ruiz
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Nov 20, 2023 -

Hollywood Kia responded

Providing a positive experience is our top priority, Matt, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. wecare@hollywoodkia.com

November 20, 2023

Great service The service was quick, and the waiting area was welcoming. Overall good experience More

by BERTISHA79
Recommend Dealer
Yes
Employees Worked With
Brandon was great. He explained everything and got me in and out. Great service
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Nov 20, 2023 -

Hollywood Kia responded

We are very happy to have provided you with such a positive experience! Brandon and our team sincerely value your business and look forward to your next visit. wecare@hollywoodkia.com

November 19, 2023

I canceled a extra charge that they added on top over the price one day after I bought the car , till today dint got my money back $900.00 it's going almost a year More

by Elcio
Recommend Dealer
No
Employees Worked With
Finance personnel
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Nov 19, 2023 -

Elcio responded

Need my money back , it was for paint protection.

Nov 23, 2023 -

Hollywood Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your records? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. wecare@hollywoodkia.com

November 15, 2023

I enjoy coming to this dealership. Always receive excellent advice from the service advisor Tevin Carter More

by DEB380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2023 -

Hollywood Kia responded

It's great to hear that Tevin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hollywood Kia! wecare@hollywoodkia.com

November 15, 2023

Everyone was friendly and helpful. I felt respected and appreciated as a customer. I definitely will return. More

by STEPHANIEAQUENZER
Recommend Dealer
Yes
Employees Worked With
Chris Watson
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Nov 15, 2023 -

STEPHANIEAQUENZER responded

I would recommend Hollywood Kia to everyone I know.

Nov 16, 2023 -

Hollywood Kia responded

Stephanie, Thanks for sharing about your experience with Hollywood Kia. Chris and our team appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

November 15, 2023

Friendly and helpful agents. Explained in details what is advised to be done for car maintenance at current state. Clearly communicated and provided options for the repair. I rea More

by Aliaksandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Menoud
Report | Print
Nov 16, 2023 -

Hollywood Kia responded

Sandra, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Fernando met your expectations. Thank you again for choosing Hollywood Kia, we look forward to having you as one of our valued customers for many more years to come! wecare@hollywoodkia.com

November 15, 2023

The service was great. Mr. Christian help me in a timely manner and recall service is done More

by 287528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Report | Print
Nov 16, 2023 -

Hollywood Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

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