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Hollywood Kia - Service Center

Hollywood, FL

4.0
2,640 Reviews
Call Service Center (954) 758-4300

2,640 Reviews of Hollywood Kia - Service Center

Sort by
November 30, 2023

On time, professional and efficient. Well done. Michael was excellent Not much more to say. Summed up my visit. Excellent customer service More

by edwardmyway
Recommend Dealer
Yes
Employees Worked With
Michael Troedel
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Nov 30, 2023 -

Hollywood Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your expectations. Thank you for choosing Hollywood Kia, we look forward to having you as a valued customer for many years to come! wecare@hollywoodkia.com

November 30, 2023

I don't have time to type everything that went wrong. I own a pickup worth $20000.00 but am paying $30000.00 due to signing with a credit elimination company. When I signed my credit was 760 Now it's und More

by JONRFTL
Recommend Dealer
No
Employees Worked With
Garfield
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Dec 01, 2023 -

Hollywood Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. wecare@hollywoodkia.com

November 30, 2023

Exceptional! On time for my appointment, wait time was not long. Expectations were met. Phenomenal More

by talvelo
Recommend Dealer
Yes
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Nov 30, 2023 -

Hollywood Kia responded

Thanks for sharing your thoughts about your experience with Hollywood Kia. We appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

November 25, 2023

I had a positive experience from the start. First I made a phone call to Tevin for an emergency appointment all the way through to having my tire fixed More

by TAMMY.EUBANKS4167
Recommend Dealer
Yes
Employees Worked With
Tevin
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Nov 27, 2023 -

Hollywood Kia responded

Tammy, it's great to hear that Tevin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hollywood Kia! wecare@hollywoodkia.com

November 25, 2023

Dishonest in his dealing with me. Extremely unethical person. He lied and advised my car had 3600 miles 3 year warranty More

by cherylbass305
Recommend Dealer
No
Employees Worked With
Umar Mohammed in the service center
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Nov 30, 2023 -

Hollywood Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. wecare@hollywoodkia.com

November 24, 2023

Fast and excellent Great experience. Very professional and fast service. They make you feel like home More

by LYMATAHIZ
Recommend Dealer
Yes
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Nov 24, 2023 -

Hollywood Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hollywood Kia to be a positive one. Please don't hesitate to reach out if you need anything else. wecare@hollywoodkia.com

November 24, 2023

Clean, friendly, professional, my service consultan Chris Lopez always helps me, my car is on time. More

by DIANA_CACERES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
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Nov 24, 2023 -

Hollywood Kia responded

Thank you for taking the time to share your feedback with us, Diana. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chris and our team, and we look forward to working with you again. wecare@hollywoodkia.com

November 24, 2023

Excellent , professional, attentive From the time I pulled up and when service was completed. I was treated with excellent service and updated on the whole process More

by Vickeybranton
Recommend Dealer
Yes
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Nov 24, 2023 -

Hollywood Kia responded

It's great to hear that we were able to help you out, Vickey. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hollywood Kia! wecare@hollywoodkia.com

November 24, 2023

I am waiting service 7 days and I don’t have result now. It is very bad More

by TATYANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tevin Carter
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2023 -

Hollywood Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. wecare@hollywoodkia.com

November 23, 2023

Had flat tire fixed I was taken care of fixed my concern I'm good Great More

by EDDIEARENCIBIA59
Recommend Dealer
Yes
Employees Worked With
Michael
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Nov 24, 2023 -

Hollywood Kia responded

Thank you, Eddie, for sharing about your experience with Hollywood Kia. We appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

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