Hollywood Kia - Service Center

The whole pro ess was seamless on a Satursay afternoon and I didn't have an appointment and Chris had my car washed..... THEBOMB.COM!!!!!! and I didn't have an appointment and Chris had my car washed..... THEBOMB.COM!!!!!! More

1st, my initial visit to the dealership was comical. The greeters didn't speak English and knew nothing aboth the cars. There were no umbrellas available for guest to go out side and view cars in a down The greeters didn't speak English and knew nothing aboth the cars. There were no umbrellas available for guest to go out side and view cars in a downpour. It took me 30min of walking around asking for assistance to get help, even though I had set up an appt. I was then sold the wrong car that did not have the features I asked for. After 2 months I was finally about to transfer to the right car, but my initial down payment has still not been applied to the purchase of the 2nd car. I have mystery fees on my final feal and no one will call me to discuss....even though I keep being told someone will reach out to me. Add to that, not being sent home with all the proper paperwork, waiting a week and getting the run around to have the documents sent to me, then seeing the missing down payment and mystery fees. I am still attempting to settle the deal on this car. If I keep getting perked around....i plan to return the car and be done with this dealership. The incompetence is beyond frustrating and has become disrespectful to lie to a customer and waste their time More

Excellent service in due time. They told me it would take two hours and it took about an hour. It was a complete service. Thanks They told me it would take two hours and it took about an hour. It was a complete service. Thanks More

The dealership provided excellent customer service, knowledgeable staff, and a smooth car-buying experience. Highly recommend knowledgeable staff, and a smooth car-buying experience. Highly recommend More

Got my car super fast! Christopher offered to give me a ride home. Super appreciative. Christopher offered to give me a ride home. Super appreciative. More

Has an issue until I was able to speak with Alex the Service Manager. Everything worked out the waiting time was way to long 3 hours Service Manager. Everything worked out the waiting time was way to long 3 hours More

Professional friendly and helpful. I appreciate the free service with the lease. I will continue to lease future cars from Hollywood KIA I appreciate the free service with the lease. I will continue to lease future cars from Hollywood KIA More

Servuce was good as expected The service person was polite I made an appointment I was served in a reasonable amount of time polite I made an appointment I was served in a reasonable amount of time More

Great high tech service. Very thorough and knowledgeable staff. Will continue to take my car for service there. Very thorough and knowledgeable staff. Will continue to take my car for service there. More

Very disappointed with the staff and service over all. We waited over a week for a simple service and the appointment time nor the time frame was respected. Will not be taking my car back there anymore We waited over a week for a simple service and the appointment time nor the time frame was respected. Will not be taking my car back there anymore More