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Hollywood Kia - Service Center

Hollywood, FL

4.0
2,640 Reviews
Call Service Center (954) 758-4300

2,640 Reviews of Hollywood Kia - Service Center

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January 18, 2024

Major rip off during vehicle repairs. They don’t tell you the whole truth when diagnosing vehicle problems, and over charge for repairs. I’ve brought my vehicle in for diagnostics (for th More

by WFOSTER0524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Watson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Hollywood Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. wecare@hollywoodkia.com

January 17, 2024

This dealership is very professional and understands customer needs. They have resolved all past issues to my complete satisfaction. I highly recommend them for sales and service. More

by THEWIREGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lillian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tevin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Hollywood Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hollywood Kia, we look forward to having you as a valued customer for many years to come! wecare@hollywoodkia.com

January 17, 2024

I had an appointment but I still had to wait a long time to check my car in. Service was good though. Thanks. More

by CARTERRHONDA80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Jan 18, 2024 -

Hollywood Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hollywood Kia! wecare@hollywoodkia.com

January 17, 2024

Love the service department at Hollywood Kia! Always on time and great service. Wouldn’t go anywhere else. More

by JILLKEYS551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Troedel
Report | Print
Jan 18, 2024 -

Hollywood Kia responded

Thank you for your very kind review, Jill. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hollywood Kia. wecare@hollywoodkia.com

January 17, 2024

Great job we still continue do business and make it happens all the time one love More

by CLAUREST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garfield Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2024 -

Hollywood Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. wecare@hollywoodkia.com

January 17, 2024

They were Very quick servicing my vehicle and getting it back to me the same day More

by MCMHOMME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Report | Print
Jan 18, 2024 -

Hollywood Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hollywood Kia. wecare@hollywoodkia.com

January 17, 2024

Always help me with all of my inquiries and concerns. With or without an appointment I always leave satisfied. More

by AnishkaParks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Hollywood Kia responded

Thank you for choosing Hollywood Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! wecare@hollywoodkia.com

January 17, 2024

They did an amazing Service to my car , thank you so much great customer service More

by LAURAVMEDINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Hollywood Kia responded

Thank you, Laura! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hollywood Kia, we look forward to having you as one of our valued customers for many more years to come! wecare@hollywoodkia.com

January 17, 2024

I keep going to KIA for the excellent customer service, knowledge and involvement of Advisor Chris Lopez and also for the guarantee that certified mechanics will use original pieces More

by MELBALEIMAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Report | Print
Jan 18, 2024 -

Hollywood Kia responded

Thank you for your business and this review. We're happy to hear that Chris was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. wecare@hollywoodkia.com

January 17, 2024

Es mi Dealer favorito desde hace mucho tiempo porque da buen servicio y muy eficaz More

by HUMBERTOACHAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FERNANDO DAVILA, Sheila Ocasio
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Jan 18, 2024 -

Hollywood Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Humberto, and look forward to your next visit. wecare@hollywoodkia.com

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