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Hollywood Kia - Service Center

Hollywood, FL

4.0
2,640 Reviews

2,640 Reviews of Hollywood Kia - Service Center

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February 04, 2024

Very helpfully They make my lease return very easy and help me find a good deal to get a new car More

by ADOJ22
Recommend Dealer
Yes
Employees Worked With
Jack Coker
Feb 05, 2024 -

Hollywood Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. wecare@hollywoodkia.com

February 04, 2024

I had a creaking in the rear. Fernando, service manager took it for a road test. Confermed something wrong. More

by MICHAELDIAMANT
Recommend Dealer
Yes
Employees Worked With
Fernando Menoud. And Carlos.
Feb 05, 2024 -

Hollywood Kia responded

Thank you so much for your kind words, Michael, and for taking the time to leave us this wonderful feedback! wecare@hollywoodkia.com

February 03, 2024

They were unconcerned about the problem with my vehicle, no empathy at the fact that my car was there for 2 months, not even an apology for it taking so long. More

by rrenlownfl
Recommend Dealer
No
Employees Worked With
Mike in Service
Feb 05, 2024 -

Hollywood Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. wecare@hollywoodkia.com

February 03, 2024

Great communication. Service completed in a timely manner. Friendly staff. Clean and comfortable waiting room. More

by LEON15
Recommend Dealer
Yes
Employees Worked With
Chris Lopez
Feb 05, 2024 -

Hollywood Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hollywood Kia! wecare@hollywoodkia.com

February 03, 2024

Went in for an anti theft adjustment to my Soul A part of the ignition switch was updated More

by ROBERT@ZEROSTREET.NET
Recommend Dealer
Yes
Employees Worked With
Tevin
Feb 05, 2024 -

Hollywood Kia responded

Thank you for taking the time to share your feedback with us, Robert. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. wecare@hollywoodkia.com

February 03, 2024

Car was fixed sooner than expected. Smooth process from start to finish My favorite dealership More

by Firecracker243
Recommend Dealer
Yes
Feb 05, 2024 -

Hollywood Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. wecare@hollywoodkia.com

February 03, 2024

They actually bribe customers to write good reviews for them, even if it means lying about aspects of the service, which I refuse to do even in lieu of the reward offered (not that there was much to compla More

by whynotvegan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garfield Simpson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lopez
Feb 05, 2024 -

Hollywood Kia responded

We are very happy to hear Christopher provided you with such a positive experience! We sincerely value your business and look forward to your next visit. wecare@hollywoodkia.com

February 02, 2024

She's a scammer She just kept yessing me to death to get my signature when trading my cars. I was then sent a $5,000 bill 6 months later. I will go to another dealership for my next car. Never again. I stil More

by cathi1
Recommend Dealer
No
Employees Worked With
Lillian Smith
Feb 05, 2024 -

Hollywood Kia responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. wecare@hollywoodkia.com

February 01, 2024

Amazing Samir was great. It was amazing and fast service. I would highly recommend it to anyone More

by irivas66
Recommend Dealer
Yes
Employees Worked With
Samir
Feb 01, 2024 -

Hollywood Kia responded

Thank you for choosing Hollywood Kia. Your feedback and rating mean a lot to us. We're glad Samir was able to help, and we hope to see you again! wecare@hollywoodkia.com

January 31, 2024

Dee Jay and Kevin dont want to provideme my credit report Also back and forth with the interest and car price was no the same on the contract More

by Alexander Montane
Recommend Dealer
No
Employees Worked With
Kevin & Dee Jay
Feb 03, 2024 -

Hollywood Kia responded

We're sorry that you didn't have a completely satisfying experience, Alexander. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. wecare@hollywoodkia.com

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