Hollywood Kia - Service Center

Chris is amazing ! Fantastic communication skills and customer service. Always answered my questions and made me feel 100 percent comfortable with any of my choices Fantastic communication skills and customer service. Always answered my questions and made me feel 100 percent comfortable with any of my choices More

People are well trained and very helpful , Always are ready to answer questions and get solutions ready to answer questions and get solutions More

They even provide me an Uber back home while my car was being serviced so I didn't have to wait there the whole time, Kia y'all really doing y'all thing and I love it being serviced so I didn't have to wait there the whole time, Kia y'all really doing y'all thing and I love it More

Professional and friendly The service was excellent professionally and extremely helpful Highly recommend Kia Hollywood professionally and extremely helpful Highly recommend Kia Hollywood More

Chris makes the experience at KIA great. ... very helpful,knowledgeable,professional and willing to help his customers. Great job. CHRIS LOPEZ ... very helpful,knowledgeable,professional and willing to help his customers. Great job. CHRIS LOPEZ More

Jeffrey listen to me and answered my questions. Everyone else was friendly. Very good service Everyone else was friendly. Very good service More

Yitzhakc always keeps me informed about his great customer service Took the stress out of coming to the service department customer service Took the stress out of coming to the service department More

Kia Hollywood full of mess. I brought my car there my forte GT line 2022 water is getting in the left headlight Mike he tell me there’s no water getting in there no water gettin I brought my car there my forte GT line 2022 water is getting in the left headlight Mike he tell me there’s no water getting in there no water getting in there. There is sweat in the light. How in the heck is sweat in the light for going on three months sometime rubber have to be loose or something so he told me if he keep doing it bring it back. I brought it back last week because he told me if I bring it back, he’ll change it, when I brought it back, he told me the same thing he won’t be able to change they won’t let them so he gave me a number to call the Consumer and get approval so when I called the Consumer and got the approval, they call him he tells them the same thing so what’s the reason for him to give me the number to call the Consumer to get the approval? If he gonna tell them that is wet if anybody else look at that is water in there every time it rain it’s water ain’t no other key around here it’s like that and I’m not gonna be riding around with my car like that. That’s a brand new car. I am so done with Kia Hollywood and I’m not finish with you Ii will be on Television about Kia Hollywood More

Mike is extremely knowledgeable. Very friendly to work with. Very prompt with services to my Kia Very friendly to work with. Very prompt with services to my Kia More

The process to repair my vehicle took way too long Process approval took over a month. I thought that was ridiculous since the vehicle was under warranty. I had to rent a vehicle out of pocket Process approval took over a month. I thought that was ridiculous since the vehicle was under warranty. I had to rent a vehicle out of pocket More