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Hollywood Kia - Service Center

Hollywood, FL

4.0
2,640 Reviews

2,640 Reviews of Hollywood Kia - Service Center

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February 24, 2024

Disappointing service experience. Had to return the car 2 times for the same reason. Manager never available. Not planning to go back. More

by Luiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Watson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Hollywood Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, Luiz, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. wecare@hollywoodkia.com

February 22, 2024

Very responsive and efficient Lillian was super helpful and willing to work with us to make sure we got the exact car we wanted More

by BECKYR127
Recommend Dealer
Yes
Employees Worked With
Lillian and Amanda
Feb 22, 2024 -

Hollywood Kia responded

Becky, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lillian met your expectations. Thank you for choosing Hollywood Kia, we look forward to having you as a valued customer for many years to come! wecare@hollywoodkia.com

February 22, 2024

I was very happy with my visit and everything thing went well thanks to everyone More

by ZACHERYC12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lopez
Feb 22, 2024 -

Hollywood Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hollywood Kia! wecare@hollywoodkia.com

February 22, 2024

Chris was very helpful with my mechanical breakdown insurance. He kept me well informed. We switched to Chris because we find him honest and easy to work with. More

by ARIEL20
Recommend Dealer
Yes
Employees Worked With
Chris Lopez.
Feb 22, 2024 -

Hollywood Kia responded

We are very happy to hear that Chris provided you with such a positive experience! We sincerely value your business and look forward to your next visit. wecare@hollywoodkia.com

February 20, 2024

Accommodating punctual, attentive Excellent services Highly recommend Hollywood Kia to anyone who is looking for a car! The staff are respectful and it's a clean friendly environment! More

by DAUNA3510
Recommend Dealer
Yes
Employees Worked With
Brandon & Michael
Feb 20, 2024 -

Hollywood Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! wecare@hollywoodkia.com

February 18, 2024

Good overall just took 3 hours for oil a tire rotation they did fix a issue with the washer fluid pump. The dealership is very busy. Needs more service Bays. Should not take 3 hours. 1/12 hours should be More

by BACKMAN1021
Recommend Dealer
Yes
Employees Worked With
Chris Watson
Feb 18, 2024 -

Hollywood Kia responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. wecare@hollywoodkia.com

February 18, 2024

Service was rapid completed on time I met my appointment so I'm good and thank you. More

by JFBIGLOBAL
Recommend Dealer
Yes
Employees Worked With
Jeffrey in service
Feb 19, 2024 -

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! wecare@hollywoodkia.com

February 17, 2024

Very well organized dealership, my Service Advisor Michael was great! Waited to perform my regular scheduled maintenance for less than 2 hours. Very quick and efficient service! I lease Kia Niro H More

by Anna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Valera
Feb 18, 2024 -

Hollywood Kia responded

Thank you for choosing Hollywood Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, Anna, and we hope to see you again! wecare@hollywoodkia.com

February 17, 2024

great. The whole stuff was very nice And I met with management very cool guy. More

by toshaofone0
Recommend Dealer
Yes
Employees Worked With
Mr Brandon .
Feb 18, 2024 -

Hollywood Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hollywood Kia to be a positive one. Please don't hesitate to reach out if you need anything else. wecare@hollywoodkia.com

February 17, 2024

The car was ready and it was parked for more than 45 minutes, so when I asked for the car they said, we are going to wash it More

by Gabrielyanes18
Recommend Dealer
No
Feb 19, 2024 -

Hollywood Kia responded

Thank you for bringing this to our attention, Gabriel, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. wecare@hollywoodkia.com

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