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2,640 Reviews of Hollywood Kia - Service Center
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March 15, 2024
No real point person upon entry- went in for error code on new 24 Telluride engine - no one followed up - called me while sitting on patio and scolded me for not signing paperwork! - then no one could tell on new 24 Telluride engine - no one followed up - called me while sitting on patio and scolded me for not signing paperwork! - then no one could tell me what error code was and kept one of my tire nozzles- and told my lunch delivery to take back my lunch during my service visit- cleaned outside of vehicle = no vacuum - was not what I expected from Hollywood Kia More
by Dhall18
Employees Worked With
Dont know no one really assigned
March 12, 2024
THE BEST DEALER IN MY OPINION. FOR OVER 4 OR 5 YEARS I HAVE BEEN A CUSTOMER. SO FAR, I'M EXTREMELY SATISFIED AND HAPPY. FOR OVER 4 OR 5 YEARS I HAVE BEEN A CUSTOMER. SO FAR, I'M EXTREMELY SATISFIED AND HAPPY. More
by EJOSEPH45
Verified CustomerEmployees Worked With
CHRIS AND JEFF
THEY WERE OUTSTANDING. JEFF MADE ME POPCORN AND SERVED IT TO ME.
CHRIS WAS ALWAYS HELPING ME WITH MY NEEDS.
March 08, 2024
Brandon was trying his best to help, but I'm seriously frustrated with the inconsistency of service. I picked my car up after paying with more problems than initially said. My car had a complete diagnosti frustrated with the inconsistency of service. I picked my car up after paying with more problems than initially said. My car had a complete diagnostic test. I covered everything they said needed to be covered and then my air condition started acting up. I had previously told Brandon that. Frustrated with the process and Kia not having the parts, time, any professionalism to fix it More
by Brandissseward
Employees Worked With
Brandon
March 02, 2024
This platform does not allow for minus stars, I would give it no stars at all. We took our car in as the warning lights for the Emergency Lane Departure and Braking came on. We were told that it's abso give it no stars at all. We took our car in as the warning lights for the Emergency Lane Departure and Braking came on. We were told that it's absolutely necessary to replace the rear speed sensors for this problem to be fixed. They kept the car for 3 days as they had to wait for the speed sensors to come in. We specifically took it to Kia, as our mechanic recommended that it might be a programming issue that only Kia could fix, as it has to do with safety features of the car. We picked up the car, paid $1,200 for this job. Then 2 days later the the warning lights came on again. We took it to our mechanic, who looked at the car and told us that nothing was changed on the car. We took it back to Kia, informed them and they agreed that nothing was done to our car. They refunded the money! What worries me is that they are probably doing this to many people. What a shame!!!! More
by deemax7
Employees Worked With
Michael Troedel
