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Hollywood Kia - Service Center

Hollywood, FL

4.1
2,479 Reviews
Call Service Center (954) 758-4300

2,479 Reviews of Hollywood Kia - Service Center

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May 12, 2024

Everyone is so friendly. My first time there and it was an amazing experience for me. More

by Lekia1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Valera
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May 12, 2024 -

Hollywood Kia responded

Lekia, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. wecare@hollywoodkia.com

May 12, 2024

Appreciate all the reminders to have the car serviced and any explanation of the work that needs to be completed. More

by ASTRIDAB1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
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May 12, 2024 -

Hollywood Kia responded

Thank you for choosing Hollywood Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! wecare@hollywoodkia.com

May 11, 2024

I love Hollywood Kia the service is very good and the staff they're very polite and pleasant 😊 at least they are to me, my Kia SOUL was total so I will be coming back to get me another car 🚗. Have an a More

by GERRIWILSON_1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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May 12, 2024 -

Hollywood Kia responded

Gerri, Thank you for your business and this review. We're happy to hear Carlos and our team were able to serve you and demonstrate our commitment to great service. Congratulations on your new Kia Soul! If there is anything we can assist you with in the future, please let us know. wecare@hollywoodkia.com

May 11, 2024

Need to have a snacks to get other than snack machine and TV boring just sitting there More

by CATLDYTWO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Report | Print
May 12, 2024 -

Hollywood Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. wecare@hollywoodkia.com

May 11, 2024

Great service. Nice people. Everytime I get my oil change there they always wash my car afterwards and it greatly appreciated. But I just wonder why they never pad More

by KORAL IVGI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yair Bitton, Hector N. Silvestre
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May 12, 2024 -

Hollywood Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. wecare@hollywoodkia.com

May 10, 2024

This KIA dealership continues to impress me more and more. My experience with the service department was fantastic. Starting with the young lady at the front desk, who was very polite and friendly, and More

by ROBO5172
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Jimenez, Henry March, Michael Valera
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May 10, 2024 -

Hollywood Kia responded

Thank you so much for your excellent review! We are so glad that Michael and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hollywood Kia to be a positive one. Please don't hesitate to reach out if you need anything else. wecare@hollywoodkia.com

May 08, 2024

Very professional and friendly Carlos and Garfield made my wife and I feel at ease about purchasing the vehicle This is our second time at the dealership More

by STEVE55631
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garfield Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Nunez
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May 09, 2024 -

Hollywood Kia responded

Steve, Thank you for the kind words for our service department! We look forward to sharing your compliments with Garfield, and Carlos. Please don't hesitate to let us know if we can be of further assistance. wecare@hollywoodkia.com

May 07, 2024

My Car Was Damaged. The Manager Tried To Say I Did The Damage And That I Was No Longer Welcome There& And Could Never Bring Ny Car There Again. I Arrived On Time And Got More

by Gekharrab04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garfield Simpson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alain Ruiz
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May 10, 2024 -

Hollywood Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. wecare@hollywoodkia.com

May 06, 2024

Chris my advisor was excellent. Quick to answer and resolve my concerns. I was very pleased More

by KETTYPREPETIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris lopez
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May 06, 2024 -

Hollywood Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! wecare@hollywoodkia.com

May 02, 2024

Better than any luxury car dealerships I have been at. Efficient, attentive, effective and honest! More

by TraderV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeff Valdez , Andrew Jimenez, Christopher Lopez
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May 03, 2024 -

Hollywood Kia responded

Thank you for choosing Hollywood Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! wecare@hollywoodkia.com

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