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Hollywood Kia - Service Center

Hollywood, FL

4.1
2,479 Reviews

2,479 Reviews of Hollywood Kia - Service Center

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May 23, 2024

No issues this time around. Went in expecting to wait 4 hours, and I left within 4 hours with my car's issue finally fixed. Also their drink station is pretty nice so avail your More

by Rapha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Hollywood Kia responded

We are very happy to hear that our services team provided you with such a positive experience! Thanks for the great review! wecare@hollywoodkia.com

May 23, 2024

Hi. Thanks for the update and the moment I was able to get my car it a dream come true. Thanks again Hollywood Kia. More

by LUISCORRALIZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garfield Simpson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheila Ocasio
May 28, 2024 -

Hollywood Kia responded

Luis, congratulations on your new vehicle! We are so glad that our team had the opportunity to work with you, and that our team could make this a top-notch experience! We look forward to continuing to serve you in the future. wecare@hollywoodkia.com

May 22, 2024

Excelente place with an excellent service. For sure I'll recommend and I'll be back all time that it's necessary. More

by My K900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Hollywood Kia responded

Thank you for sharing your experience with our services team! It means a lot that you are a happy customer, and at Hollywood Kia, we look forward to welcoming you back again down the road. Thank you! wecare@hollywoodkia.com

May 22, 2024

Didn’t do everything I asked them to do. Brought in for recall problem and asked them to clear my service warning on dash board which wasn’t done. More

by WALTER556184
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who helped me
May 28, 2024 -

Hollywood Kia responded

Walter, we always aim to deliver a great experience, and we are disappointed when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. wecare@hollywoodkia.com

May 20, 2024

Very professional and courteous. Chris Lopez made the safety recall of my Kia Stinger quick and easy. Very helpful! More

by JODELA49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
May 20, 2024 -

Hollywood Kia responded

Thank you for choosing Hollywood Kia. Your feedback and rating mean a lot to us. We're glad Christopher was able to help, and we hope to see you again! wecare@hollywoodkia.com

May 18, 2024

One of the worst experiences with Hollywood Kia customer service I felt very disappointed with the service that was provided and I felt that I was not heard during my car service an addition my car maintena More

by Leidy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tevin Carter
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Hollywood Kia responded

Leidy, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. wecare@hollywoodkia.com

May 18, 2024

The staff was professional and helpful throughout the entire process. I would definitely recommend Hollywood Kia for next new vehicle. More

by LINDENDECRUZ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kermitt Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Hollywood Kia responded

It's great to hear that Kermitt and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hollywood Kia! wecare@hollywoodkia.com

May 18, 2024

Service writer was on top of his game and provided excellent service to myself and daughter. More

by GILDENWELCH
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! wecare@hollywoodkia.com

May 17, 2024

A long wait, you guys had a lot of cars to service that day, just had to wait awhile More

by godsglory1956
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
May 20, 2024 -

Hollywood Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. wecare@hollywoodkia.com

May 15, 2024

Much better than Miami Lakes Kia, who butchered my transmission. Hollywood Kia had to replace my transmission after what Miami Lakes Kia did. The only problem I had with Hollywood Kia is 1 servi More

by r_sina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Artie Rosenthal, Christopher Lopez
May 16, 2024 -

Hollywood Kia responded

Thanks for sharing about your experience with Hollywood Kia. We are very sorry to hear that you didn't have a fully satisfying experience. Please don't hesitate to reach out to us directly to discuss this matter further; we would appreciate the opportunity to learn more and address your concerns. We value your business and hope to see you again soon! wecare@hollywoodkia.com

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