2,479 Reviews of Hollywood Kia - Service Center
No issues this time around. Went in expecting to wait 4 hours, and I left within 4 hours with my car's issue finally fixed. Also their drink station is pretty nice so avail your Went in expecting to wait 4 hours, and I left within 4 hours with my car's issue finally fixed. Also their drink station is pretty nice so avail yourself of a cup when you're there. More
Hi. Thanks for the update and the moment I was able to get my car it a dream come true. Thanks again Hollywood Kia. Thanks for the update and the moment I was able to get my car it a dream come true. Thanks again Hollywood Kia. More
Excelente place with an excellent service. For sure I'll recommend and I'll be back all time that it's necessary. For sure I'll recommend and I'll be back all time that it's necessary. More
Didn’t do everything I asked them to do. Brought in for recall problem and asked them to clear my service warning on dash board which wasn’t done. Brought in for recall problem and asked them to clear my service warning on dash board which wasn’t done. More
One of the worst experiences with Hollywood Kia customer service I felt very disappointed with the service that was provided and I felt that I was not heard during my car service an addition my car maintena service I felt very disappointed with the service that was provided and I felt that I was not heard during my car service an addition my car maintenance was not completed the windshield fluid was empty and it should had been fill I already scalated the issue to corporate More
The staff was professional and helpful throughout the entire process. I would definitely recommend Hollywood Kia for next new vehicle. entire process. I would definitely recommend Hollywood Kia for next new vehicle. More
Service writer was on top of his game and provided excellent service to myself and daughter. excellent service to myself and daughter. More
Much better than Miami Lakes Kia, who butchered my transmission. Hollywood Kia had to replace my transmission after what Miami Lakes Kia did. The only problem I had with Hollywood Kia is 1 servi transmission. Hollywood Kia had to replace my transmission after what Miami Lakes Kia did. The only problem I had with Hollywood Kia is 1 service advisor who didn’t clearly keep me up to date with a set back in their technician roster and it ended up ruining parts of my plans for having relied on his word and then being set back. Instead of hoping we become busy and not follow up, it’s common sense to tell customers about hiccups so we can plan accordingly, no? And then they become upset when you curse at them, having become livid, for not offering you the courtesy of proper communication. When you rely on people and they don’t keep their promises, that trust breaks. And without trust, what are we as a society? When the trust is broken, it is betrayal. That’s the upsetting part. And then they take offense when you are hurt because of the betrayal. Other than that…Hollywood Kia did a good job restoring my car. More