Hollywood Kia - Service Center

Friendly knowledgeable service , making sure all of your needs are met with each visit no matter how small . needs are met with each visit no matter how small . More

You have a clear understanding of what's going on with your vehicle.They're very attentive inside.The place is clean your vehicle.They're very attentive inside.The place is clean More

Went for tire rotation. Asked them not to put a certain tire on the front. When done that tire was on the front. Poor communication between service advisor and service d Asked them not to put a certain tire on the front. When done that tire was on the front. Poor communication between service advisor and service department if any with service dept. Or service person ignored my request. More

Just an oil change took over 1 hour. They don't listen to what the customer says and communicate it to the service person. They don't listen to what the customer says and communicate it to the service person. More

Just an oil change took over 1 hour. They don't listen to what the customer says and communicate it to the service person. They don't listen to what the customer says and communicate it to the service person. More

Worst customer service experience I've had in over a decade. Chris Watson was the representative, and the service was unacceptable. They kept our car for weeks after initially saying it would take just decade. Chris Watson was the representative, and the service was unacceptable. They kept our car for weeks after initially saying it would take just a few days. To make matters worse, they didn't even fix the issue—the car still has the same problem. On top of that, dealing with them for a rental car was a complete nightmare. Avoid this place at all costs if you can. More

This was by far the worst customer service I’ve experienced in over a decade. Chris Watson (worst rep) and Tevin Carter (gave negative attitude) were the staff members I dealt with, and the service experienced in over a decade. Chris Watson (worst rep) and Tevin Carter (gave negative attitude) were the staff members I dealt with, and the service was beyond disappointing. Their day manager, Yitzhake Ramirez was also unhelpful. Never spoke to Alex Robles. They promised the car would be ready in a few days but ended up keeping it for weeks. Even after all that time, the issue wasn’t fixed: the car still has the same problem. The process of arranging a rental car was a mess from Kia rep side and extremely poorly handled. I would strongly recommend avoiding this place. More

Scheduled an appointment for oil change and tire rotation. After waiting 1.5 hours still hadn't been touched. They said it would take 3 hours. So I left and rescheduled. 3 hours for basic servic rotation. After waiting 1.5 hours still hadn't been touched. They said it would take 3 hours. So I left and rescheduled. 3 hours for basic service is ridiculous and poor business. More

Great service l recomended very professional good customer service is nothing else for me to day customer service is nothing else for me to day More

I arrived late to my appointment because I made it when traveling abroad. (My fault). After arriving, I talk to the receptionist (Brainy or something similar) and I explained the situation. She asked me traveling abroad. (My fault). After arriving, I talk to the receptionist (Brainy or something similar) and I explained the situation. She asked me to sit and that someone would call me. After 2 hours I approached one of the Service Technicians and could not believe I had waited for 2 hours. If I had not approached the technician, nobody would talk to me. After that, the technician took responsibility for my car and was finally serviced in a reasonable time. More