Hollywood Kia - Service Center

I explained to Chris that 3 was in the process of moving. I was in and out in about 1 hour. That was awesome! I was in and out in about 1 hour. That was awesome! More

My Service Rep - Brandon is an helpful, nice and pleasant guy. I would truly recommend a high rating for his job. guy. I would truly recommend a high rating for his job. More

Yitzhakc Ramirez is alway professional and informative. Exceptional customer service and my favorite service consultant Exceptional customer service and my favorite service consultant More

Very efficient and friendly service. Mr. Ramirez handled my recall notice in a timely and friendly manner. Mr. Ramirez handled my recall notice in a timely and friendly manner. More

When calling they need to identify who they are,so a person will know it is Kia calling. person will know it is Kia calling. More

Great service! ! Thorough communication through entire repair process. Extremely helpful with keeping us within a decent price for out of pocket repair expenses. ! Thorough communication through entire repair process. Extremely helpful with keeping us within a decent price for out of pocket repair expenses. More

The checkin was on time and professional service excellent. The time to complete my service was long excellent. The time to complete my service was long More

Hello, I bought a Kia Sportage car from this dealer and really regretted it, sevis bottom. I called Kia and said that I had an overdue oil and filter change, they said you can come without an appointment, really regretted it, sevis bottom. I called Kia and said that I had an overdue oil and filter change, they said you can come without an appointment, but before 9 am, 08.23.24 at 8:30 I brought my car. I was without a car all day and arrived at the service center at 4:30 pm. They didn’t do anything, I also showed that sometimes when you turn on the engine, the light comes on, check the battery. battery. they didn’t do anything, I started calling the manager, I was understandably upset, the manager started yelling at me, why am I indignant, I came without any appointment at all, he started yelling at me, threw the keys to my car at me, said that I would I was cleaning, yelled in a rude manner and said unpleasant words and treated me like xxxx, I burst into tears, maybe because I’m Ukrainian, I called my friend and started asking for help. I cried, this manager yelled and said that he would call the police.. This is the customer focus from Kia Holywood. I went to the sales office, I paid, and the service had to be urgent for me, since I was leaving for another state and couldn’t wait 3 weeks for my appointment, the sales manager asked them to make an appointment the next day, Saturday at 8 am... I hear I change the oil and filter in a bad mood and cry in the Kia and spend more than 12 hours for oil and filter change. More

Not answer phone calls, not follow up to inform the status of the work, bad costumers service. status of the work, bad costumers service. More

Well the dealership was not so good to me and the dealer that sold me the car lied to me. But service department was great. I forget the gentleman name that helped me, but he was great! Helped me with all m that sold me the car lied to me. But service department was great. I forget the gentleman name that helped me, but he was great! Helped me with all my needs and made my experience short and sweet. More