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Hollywood Kia - Service Center

Hollywood, FL

4.1
2,478 Reviews

2,478 Reviews of Hollywood Kia - Service Center

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September 06, 2024

Wait time was a bit long but the customer service interaction made it a lot better More

by lkjamrican
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2024

I regret purchasing my vehicle from Hollywood Kia I wish I would have gone back to my Hyundai Tucson More

by Rhondaashley3356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tevin Carter
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

Whenever I call go service, nobody ever pick up the phone, or I have to call the main number I'm put on hold them the phone goes dead. Terrible customer service over the phone More

by PDIXON859
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Achille Gerve
September 04, 2024

A common denominator of all Kia Dealerships I have visited is the bad service and lack of caring. I was told to "google" a mechanical issue with my car. More

by VERONICAPRAMOST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob
September 03, 2024

Very unprofessional dealership they care only about the sale any problems you don’t hear back from them. I brought a car from here over a year ago. Would not buy a from anymore. More

by lisalewis305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Watson
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2024

I didn't realize it is so busy on a Saturday, I was fortunately still able to get the service I had an appointment for. In the future I'll schedule for a day during the week. All in all it all worked More

by glenda3
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The young ladies at the front service desk were very helpful.
September 02, 2024

the service team was very nice and courteous we were in and out in no time More

by RIMONR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2024

Thorough , efficient repair service. . Junior was my liaison while the car was getting regular maintenance, overdue maintenance, and recall required repairs! Excellent serviceman. Kept m More

by Jesus Fandino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior - seevice
September 02, 2024

waiting 3 hours to change the oil, disrespectful to the customer, the worst of all is talking to the manager and he didn't even bother to get up from his chair and go see what was happening. I won't change More

by tatyanasantana71655
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yitzhakc Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2024

I appreciate the video of the inspection process. Chris was very friendly and communicated throughout the process. I had a very bad experience at another dealership and coming here was a breath of fr More

by nakaikelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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