2,743 Reviews of Hollywood Kia - Service Center
Personal service Hollywood Kia goes the extra mile to make sure that your car is safe and dependable! I had to take my car in for a problem that wasn't easily diagnose Hollywood Kia goes the extra mile to make sure that your car is safe and dependable! I had to take my car in for a problem that wasn't easily diagnosed. They spent a lot of time figuring out what needed to be done. In the meantime I was hoping around town in a nifty loaner car. I have a lot of confidence in the service personnel. And Candy provides the best customer service I've ever experienced. More
service review I was helped right away and it took the amount of time they had said. There are beverages, WiFi and seating for you while you wait. I was helped right away and it took the amount of time they had said. There are beverages, WiFi and seating for you while you wait. More
Great service Your employee Josh greeted me the nicest young man I ever meet at a service Center he is a asset to your company and a role model for others working Your employee Josh greeted me the nicest young man I ever meet at a service Center he is a asset to your company and a role model for others working there More
Amazing! Had a really Bad Day, turned into a Really Good Day. My Mom's flight was arriving that morning, and as I get ready to go pick her up, my vehicle did Had a really Bad Day, turned into a Really Good Day. My Mom's flight was arriving that morning, and as I get ready to go pick her up, my vehicle did not want to start. I called the dealer where we purchased our Kia Sedona, they informed me that they no longer service/sell Kia vehicles, I called Hollywood Kia, got a tow truck to tow my van, was provided a voucher for a rental car, and my van was ready before 10am the next day. Good Day! More
HORRIBLE Service Techs No problem with service advisor...it’s the techs in the shop. Idiots! Can’t understand English verbally or written. 1) I don’t think they are properly No problem with service advisor...it’s the techs in the shop. Idiots! Can’t understand English verbally or written. 1) I don’t think they are properly trained as I had a repair and had to return as it was not done correctly. 2) Did the opposite of what I requested. The advisor did write the order correctly. Techs just did the wrong thing. 3) Tech said I needed a part and when changed it was clean. I was not needed and I had to a refund for the part. 3 visits and 3 times problems. The manger was unconcerned and insincere when I reported my problems. Would never return to this service center. Only giving 2 stars...one for receptionist and the other for advisor. ZERO for actual service. More
Great Candy was excellent. She was very considerate and made sure I can get around as I am very busy. Thank you so much. Definitely would come back to thi Candy was excellent. She was very considerate and made sure I can get around as I am very busy. Thank you so much. Definitely would come back to this service center. More
In and out, quickly and comfortable It was my first service for my new car, a 2017 Kia Optima hybrid. In about 45 minutes I was able to watch some world cup soccer on TV and got a massag It was my first service for my new car, a 2017 Kia Optima hybrid. In about 45 minutes I was able to watch some world cup soccer on TV and got a massage in their massage chair, and my car was clean and had oil changed and tires rotated. More
Great service Everybody at Hollywood kia was amazing. Great costumer service,nothing compared to kia of Orlando unfortunately. I went in for an oil change and they Everybody at Hollywood kia was amazing. Great costumer service,nothing compared to kia of Orlando unfortunately. I went in for an oil change and they helped me find a coupon to help with my cost. More
Car getting repaired Thanks to Kevin at the dealership he made sure that everything that was wrong with my car got fixed that you're around to say I how much more miles I Thanks to Kevin at the dealership he made sure that everything that was wrong with my car got fixed that you're around to say I how much more miles I have until my warranty runs out make sure that everything was set and ready for me and make sure that everything was good and I like to thank him immensely for the service that he gave me. More
Oil services n check Great service at car inspection area. Very friendly quick service and car wash very good. Service manager as great and friendly reception. Done on tim Great service at car inspection area. Very friendly quick service and car wash very good. Service manager as great and friendly reception. Done on time too More