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2,829 Reviews of Hollywood Kia - Service Center
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December 10, 2018
Very good Sales Department, horrible Service Department Four months after leasing a 2019 Kia Sportage, when nearing the 5000 miles, I took it to the Service Center for the scheduled Oil and Filter change. A Four months after leasing a 2019 Kia Sportage, when nearing the 5000 miles, I took it to the Service Center for the scheduled Oil and Filter change. A week later the car engine overheated in the middle of the expressway. Two days after that they got me a car rental - they do not have loaners -but it is only until next Friday. I keep calling, emailing and trying to reach them, to no avail. I will now call the central Kia Consumer Service. I feel terribly disappointed. More
by Rosalinda
Employees Worked With
Tevin Carter, Randy Rosario, Emily Social
November 21, 2018
Mr. CARDET was very patient and courteous The employees are very courteous, they explained everything in the language I could understand. Meaning they sit down, take the time to make sure I un The employees are very courteous, they explained everything in the language I could understand. Meaning they sit down, take the time to make sure I understand what was wrong with the car. More
by CADETSOFROSE
Verified CustomerEmployees Worked With
Carder in services, the tall guy
November 07, 2018
Best dealership ever Fast and supper easy everything was clear from fist moment walked in till the closing great service this is my 4th car I’m taking in that dealership h Fast and supper easy everything was clear from fist moment walked in till the closing great service this is my 4th car I’m taking in that dealership highly recommend More
by Tali
Employees Worked With
Yair Bitton, Hector N. Silvestre
November 05, 2018
Had service change batt The worst service ever! Horrible! I got there at 730am I told taven I had to b at work he said no prob. Then 2 hours latter he says batt not there. Th The worst service ever! Horrible! I got there at 730am I told taven I had to b at work he said no prob. Then 2 hours latter he says batt not there. Then I had to beg for uber driver and they sent me wrong uber and he took me to wrong place. Then brought me back to Hollywood Kia. And I asked taven what happen & he said nothing he could do. Finally I got another person to help me. When it was time to leave & hav uber pick me up I talked to Kathleen and she sent an Uber to a place with my address but instead of ft laud she sent them to pompano. Omg horrible customer service. Every time tried to talk to someone they would hang up before I got there name and very rude. Especially teven. More
by Jennick
Employees Worked With
Taven Kathleen
August 28, 2018
Awesome experience at Hollywood KiA!!!!! had a great experience at Hollywood KiA last Sunday,the 26th. My consultant, Habashy was super, super nice. Very helpful and patient. I would recommen had a great experience at Hollywood KiA last Sunday,the 26th. My consultant, Habashy was super, super nice. Very helpful and patient. I would recommend this place to anybody. I'm sure all the consultants are nice but Habashy you're the best. You've made our day. More
by Rith-chelle
Employees Worked With
Abdullah El Habashy
August 09, 2018
Excellent Service!! Excellent service and very knowledgeable. My service consultant was attentive and provided me with status of my vehicle during my wait. Would definite Excellent service and very knowledgeable. My service consultant was attentive and provided me with status of my vehicle during my wait. Would definitely come back. More
by JESSICAN7711
Employees Worked With
Abby Rosenthal
August 06, 2018
Good service but unfortunate incident. We received very good service. Unfortunately the iphone car charger was missing after service appointment.We received very good service. Unfortunately We received very good service. Unfortunately the iphone car charger was missing after service appointment.We received very good service. Unfortunately the iphone car charger was missing after service appointment. More
by DFRASCAREL
Employees Worked With
Candy
August 05, 2018
Junk in my Trunk This is a return visit for the same issue. This time parts were replaced the the trunk release works good as new. Took 3 trips to get it done which wa This is a return visit for the same issue. This time parts were replaced the the trunk release works good as new. Took 3 trips to get it done which was a downside. More
by AntneR
Employees Worked With
Kevin Mullins
August 03, 2018
Experience Great service and very good turnaround time. Dulce has great customer service skills. Kept me informed on my service constantly. Will definitely recom Great service and very good turnaround time. Dulce has great customer service skills. Kept me informed on my service constantly. Will definitely recommend Hollywood kia. More
by MADRIGALESPECIALISEPUMP
Employees Worked With
Dulce
August 03, 2018
Service The customer service was great as usual.. I would recommend KIA of Hollywood to all of my friends.. I love tge HOLLYWOOD KIA dealership staff.. The customer service was great as usual.. I would recommend KIA of Hollywood to all of my friends.. I love tge HOLLYWOOD KIA dealership staff.. More
by MACHELLEPICKARDD
Employees Worked With
Kevin (in the service dept), Lillian Smith
