Hollywood Kia - Service Center

Poor customer service bad quality cars It is the first time that I purchased a Kia, and for sure it will be my last; Sunce I purchased I only had problem with the car that ranges with a str It is the first time that I purchased a Kia, and for sure it will be my last; Sunce I purchased I only had problem with the car that ranges with a string smell from the AC vent system to vibration on the front train; the service department on every single ocasión blame it on something that have to do nothing with the warranty and refuse to repair without a charge. Honestly, I never had any problem with my last vehicle that was a Toyota More

My awesome experience at HOLLYWOOD KIA First of all, I had no idea what was wrong with my car. The service people found it. The schedule, Keven M scheduled me in for my appointment accordin First of all, I had no idea what was wrong with my car. The service people found it. The schedule, Keven M scheduled me in for my appointment according to my earliest convenience. While waiting, I had a wonderful coffee at the coffee shop on the premises and sat comfortably alone since I was experiencing pneumonia. Kevin M walked out to my car which was recently cleaned by the dealership. I will come back. Everyone was extremely helpful. Also, I called stating I would be 15 minutes late because of getting lost and they told me to come on anyway. Very impressed!! More

Great and fast service The service advisors all go above and beyond to make your experience fast and easy. I feel my car gets the care it needs at Hollywood Kia. The service advisors all go above and beyond to make your experience fast and easy. I feel my car gets the care it needs at Hollywood Kia. More

Randy always polite and respectful I gave my rating because my advisor is always polite, respectful, and personable. He checked my previous visits and makes recommendations, without pre I gave my rating because my advisor is always polite, respectful, and personable. He checked my previous visits and makes recommendations, without pressuring you. He kept me advised of status. More

Customer Service Love going there never kind d waiting for the service always offered everything that's needed while waiting. I love Kia even more knowing g they gave Love going there never kind d waiting for the service always offered everything that's needed while waiting. I love Kia even more knowing g they gave young people summer jobs, he was awesome with his service. More

New fuel injector s lute cane in in car Kia always gives me prompt attention and my car is taken care of when ready. If i do t or can’t wait I am assisted with s rental. My car gets washed a Kia always gives me prompt attention and my car is taken care of when ready. If i do t or can’t wait I am assisted with s rental. My car gets washed and cleaned always. My representative that helps me is so nice. More

This experience was great. Excellent customer service skills Customer service skills are above the expectations. I have recommended some friends over for service. Compare to others Kia dealers, Hollywood Kia ove Customer service skills are above the expectations. I have recommended some friends over for service. Compare to others Kia dealers, Hollywood Kia overpasses on how to treats and provides what a customer wants. More

Not that great, their nice though. Taken my car serval times to get service, twice already wrong "next oil change sticker" on top windshield wrong milage ex my cars 20,000 miles, next o Taken my car serval times to get service, twice already wrong "next oil change sticker" on top windshield wrong milage ex my cars 20,000 miles, next oil change do 11,000 miles. My receipts showing service done for my old 2011 that I've traded for the 2016 And my so called top off fluids don't get topped off or tire rotation. I mark my tires, and take pics where my fluid levels are before leaving and nothing gets done. I'm worried because I'm expecting things to get done and here we go again. I've taken my car there since 2016 brand new bought at the dealership so it comes with certain services included like maintenance etc. I spoke with Kevin he apologized and advised to bring car back to confirm everything was done right. He assures me that he will make sure it gets taken care of. More

Provides great service but the wait time is very long I believe they provided good service when it came to working on my car, it’s just the amount of time I had wait ( 4 hours) for just an oil change and I believe they provided good service when it came to working on my car, it’s just the amount of time I had wait ( 4 hours) for just an oil change and an air filter... More

Randy does it again Randy recognized me and greeted me by name the minute I walked into the service area. As usual, he explains everything clearly and answers all my my q Randy recognized me and greeted me by name the minute I walked into the service area. As usual, he explains everything clearly and answers all my my questions and gave some tips on how to better maintain my car. More