Hollywood Kia - Service Center

get new wheel locks Hwd Kia was very accommodating they were so helpful and nice. Everyone went out of their way to make sure I was taken care of. Hwd Kia was very accommodating they were so helpful and nice. Everyone went out of their way to make sure I was taken care of. More

Long waiting time I made an appointment and had to wait 30mn to actually see someone. I was then told it would be over 2h waiting for just an oil change, with appointme I made an appointment and had to wait 30mn to actually see someone. I was then told it would be over 2h waiting for just an oil change, with appointment. I asked to talked to a manager but he never showed up even though I did wait 2h to get my car back. I have to say that the service adviser was honest a polite. More

awesome Any time I go to check my Kia Sorento I am so grateful for the service I got , also the professionalism of the service center special of Randy he alwa Any time I go to check my Kia Sorento I am so grateful for the service I got , also the professionalism of the service center special of Randy he always is attending our needs . I have no words to tell you Thank you More

Great job. It took two days to finish because of the parts, they gave me loaner which was great, I never had that kind of service before; it made me feel good to It took two days to finish because of the parts, they gave me loaner which was great, I never had that kind of service before; it made me feel good to know that I was important. More

pleasant and professional I am somewat hesitant to service my car at the dealer but Tevan was very informative regarding the next steps needed for preventive maintenance to kee I am somewat hesitant to service my car at the dealer but Tevan was very informative regarding the next steps needed for preventive maintenance to keep my vehicle in proper condition for utmost efficiency Thank you again Tevan More

Hollywood Kia Service Candy (in the service center) is very helpful and provides great, attentive service. She always remembers my wife and I by name and makes us feel welc Candy (in the service center) is very helpful and provides great, attentive service. She always remembers my wife and I by name and makes us feel welcome. More

Very unprofessional Lack of professionalism in multiple aspects of the service experience.. My experience required involving the store manager who then got the service ma Lack of professionalism in multiple aspects of the service experience.. My experience required involving the store manager who then got the service manager involved.. this was the second visit for the same problem that is still NOT RESOLVED.. I was NOT provided a loaner or rental despite the inconvenience.. phone attendants were rude and it took 8x. to reach someone without being placed on hold or transferred to voicemail.. service advisor didn’t do proper intake of the vehicle and was callous.. VERY UNPROFESSIONAL SETTING !!!! More

1st check up on New lease Great service Real people friendly be for I opened the door !! Thanks all ,good Job team work , all seem to be in the loop and ready for any ??s Great service Real people friendly be for I opened the door !! Thanks all ,good Job team work , all seem to be in the loop and ready for any ??s More

Timely, friendly, professional and courteous As soon as in parked I was approached and told the approximate wait time. I went inside signed in and sat for only a few minuets when Tevan came over As soon as in parked I was approached and told the approximate wait time. I went inside signed in and sat for only a few minuets when Tevan came over and introduced himself and confirmed the service I needed and the wait time. He kept me update; when my car was next, when it went to be serviced, the time it would take to finish, when it went for a wash....he was very professional and super polite and concerned. I felt he had a genuine interest in what I needed done! More