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Hollywood Kia - Service Center

Hollywood, FL

4.0
2,819 Reviews

2,819 Reviews of Hollywood Kia - Service Center

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September 28, 2021

My five star rating is particularly thanks to service manager Fernando Manoud. Besides being extremely kind, he's accessible and what's more, he keeps his promises!! Since he's become the manager, we can More

by ana.p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Manoud
Sep 29, 2021 -

Hollywood Kia responded

Thank you for the kind words for Fernando in our service department! We look forward to sharing your compliments with him and don't hesitate to let us know if we can be of further assistance. wecare@hollywoodkia.com

September 28, 2021

Hollywood KIA’s Service Department is the Best I’ve experienced in my forty years of auto service. My Service Advisor Gerard is “outstanding” and has always advised me of other issues that needed to be More

by Bill Miles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard De La Rosa, #104828
Sep 29, 2021 -

Hollywood Kia responded

Thank you for your business and this review, Bill. We're happy to hear Gerard is always able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. wecare@hollywoodkia.com

September 27, 2021

Always precise, quick and they never suggest anything my car doesn't need. I can fully trust the service team with my Optima to let me know when there are recalls and work that needs to be done. I will buyi More

by Temy Israeli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raquel Galeano
Sep 27, 2021 -

Hollywood Kia responded

Thank you for taking the time to leave us a fantastic, five-star review! We are very happy to have provided you with such a positive experience. We sincerely value your business and look forward to serving you for years to come. wecare@hollywoodkia.com

September 24, 2021

The cracked my window and didn’t want to pay I don’t recommend nobody to come there More

by F-SUERO2018
Recommend Dealer
No
Employees Worked With
Christopher Lopez
Oct 08, 2021 -

Hollywood Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? We'd appreciate the opportunity to try to turn things around for you. wecare@hollywoodkia.com

More
Oct 08, 2021 -

F-SUERO2018 responded

Debra Delancy you guys can reach me @786-710-0109

September 24, 2021

I'm very pleased with the quality of service that you always give me every time I brings my vehicle in More

by SWEETOLIVES239
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garfield Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yair Bitton, Mitchell Loszynski, Alain Ruiz
Sep 25, 2021 -

Hollywood Kia responded

Thank you so much for taking the time to leave us this wonderful feedback and five-star rating. We look forward to having you as one of our valued customers for years to come. wecare@hollywoodkia.com

September 24, 2021

Friendly service from the porters to the receptionist and advisor. Explains everything thoroughly. Will go back for future service and appointments. More

by JORGEVARGGAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garfield Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2021 -

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We appreciate your business, Jorge. Please let us know if we can be of any further assistance. wecare@hollywoodkia.com

September 23, 2021

Muy buena atención y excelente trato por parte de los vendedores y personal de servicio More

by NAVARRETEMARI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haysel , Christopher Lopez, Raquel Galeano
Sep 23, 2021 -

Hollywood Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hollywood Kia! wecare@hollywoodkia.com

September 22, 2021

Im always in and out! Kia makes me feel like I own a Benz sometimes because the customers is just that AMAZING! More

by K.Simone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Sep 22, 2021 -

Hollywood Kia responded

We appreciate your business and our team looks forward to serving you again soon! wecare@hollywoodkia.com

September 22, 2021

Awesome customer service! Someone was there to assist me from the time i got our of my car. More

by FREDJACKSON2296
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tr
Sep 22, 2021 -

Hollywood Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. wecare@hollywoodkia.com

September 20, 2021

I’m Very happy for the attention from the front desk to mister Wason service Great..!! More

by Marco Sánchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J Wason
Sep 20, 2021 -

Hollywood Kia responded

Thank you so much for your kind words, Marco, and for taking the time to leave us this wonderful feedback! wecare@hollywoodkia.com

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