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Hollywood Kia - Service Center

Hollywood, FL

4.0
2,780 Reviews

2,780 Reviews of Hollywood Kia - Service Center

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April 02, 2021

Going to Hollywood Kia has been the best experience anyone can ask for! The whole experience was smooth and fast! Everyone there was so helpful and understood all of my concerns and helped me feel amaz More

by EMILY PIEDRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kermitt Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean, Juan , Douglas Cordoba
Apr 04, 2021 -

Hollywood Kia responded

Thank you, Emily! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

March 19, 2021

I love my new car I got excellent attention very nice representatives I was very happy in the way they deals and explain to me everything about my new car More

by MADUSA019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Emanuel, Christopher Lopez, Albert Alfonso, Fernando Menoud
Mar 21, 2021 -

Hollywood Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hollywood Kia, we look forward to having you as one of our valued customers for many more years to come! wecare@hollywoodkia.com

November 09, 2020

The Kia dealer its one of the best ones I've visited. It has great customer service , it is a great dealer.,has good prices it's trusted.and fast. More

by RAACEVEDO513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garfield Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Emanuel, Christopher Lopez
Nov 09, 2020 -

Hollywood Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. wecare@hollywoodkia.com

August 18, 2020

Mr. Mitchell resolved my problem with Gap insurance cancellation within a matter of a couple of days! I am a satisfied customer thanks to the general manager’s personal assistance with this matter! Tha More

by Percal1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lillian Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Mitchell
June 27, 2020

This has been the worst experience I have ever had. I am very disappointed with their version of customer service. I would not recommend this dealership to my worst enemy. More

by CD8MEOK1
Recommend Dealer
No
Employees Worked With
Carlton Hargrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerard , Scott,several others were not very helpful., Mitchell Loszynski, Sean Emanuel, Andrew Jimenez, Christopher Lopez, Hector N. Silvestre, Michael Boudreaux II
Jul 15, 2020 -

Hollywood Kia responded

Hi, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you to discuss? Thank you for your time, and hopefully we can get to the bottom of this. wecare@hollywoodkia.com

April 25, 2020

This Dealership has the WORST customer service I’ve ever had to deal with. I have repeatedly left a total of 18 calls, put on hold, or left messages for a call back. TERRIBLE EXPERIENCE. I WILL NEVER REFER More

by ELAINEMANSOUR2434
Recommend Dealer
No
Employees Worked With
Lillian Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitchell Loszynski
May 12, 2020 -

Hollywood Kia responded

Elaine, Thank you for bringing this to our attention, we apologize for the lack of communication. Please reach out to us directly at the email below so we can try to get this resolved. wecare@hollywoodkia.com

January 26, 2020

Overall the dealership isn't bad went for an oil change and almost didn't get it due to misscomunication called the owners was done in less than a half hour I have other questions that were not answered as More

by NO2
Recommend Dealer
No
Employees Worked With
Other Employees : Red Beard, Mitchell Loszynski, Christopher Lopez
November 06, 2019

OUTSTANDING CUSTOMER SERVICE!! Randy Rosario, my Service Supervisor, ALWAYS SURPASS MY EXPECTATIONS! I can always count on his EXCELLENT customer service each time I visit Kia at Pe More

by Audrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garfield Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2019

Service was excellent and no long wait. I would recommend this dealership to my family and friends. The best dealership in Hollywood, Broward County, Florida More

by Nicole
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
November 02, 2019

Tevin is Very helpful, easy to speak to and listens to any concerns with the Kia lease. Offered any offers and very knowledgeable And helps keep the lease up to date on any services needed on the vehicle. More

by RODRIGUEZ.JORDAN
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
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