2,614 Reviews of Hollywood Kia - Service Center
Great and fast service The service advisors all go above and beyond to make your experience fast and easy. I feel my car gets the care it needs at Hollywood Kia. The service advisors all go above and beyond to make your experience fast and easy. I feel my car gets the care it needs at Hollywood Kia. More
Randy always polite and respectful I gave my rating because my advisor is always polite, respectful, and personable. He checked my previous visits and makes recommendations, without pre I gave my rating because my advisor is always polite, respectful, and personable. He checked my previous visits and makes recommendations, without pressuring you. He kept me advised of status. More
Customer Service Love going there never kind d waiting for the service always offered everything that's needed while waiting. I love Kia even more knowing g they gave Love going there never kind d waiting for the service always offered everything that's needed while waiting. I love Kia even more knowing g they gave young people summer jobs, he was awesome with his service. More
New fuel injector s lute cane in in car Kia always gives me prompt attention and my car is taken care of when ready. If i do t or can’t wait I am assisted with s rental. My car gets washed a Kia always gives me prompt attention and my car is taken care of when ready. If i do t or can’t wait I am assisted with s rental. My car gets washed and cleaned always. My representative that helps me is so nice. More
This experience was great. Excellent customer service skills Customer service skills are above the expectations. I have recommended some friends over for service. Compare to others Kia dealers, Hollywood Kia ove Customer service skills are above the expectations. I have recommended some friends over for service. Compare to others Kia dealers, Hollywood Kia overpasses on how to treats and provides what a customer wants. More
Not that great, their nice though. Taken my car serval times to get service, twice already wrong "next oil change sticker" on top windshield wrong milage ex my cars 20,000 miles, next o Taken my car serval times to get service, twice already wrong "next oil change sticker" on top windshield wrong milage ex my cars 20,000 miles, next oil change do 11,000 miles. My receipts showing service done for my old 2011 that I've traded for the 2016 And my so called top off fluids don't get topped off or tire rotation. I mark my tires, and take pics where my fluid levels are before leaving and nothing gets done. I'm worried because I'm expecting things to get done and here we go again. I've taken my car there since 2016 brand new bought at the dealership so it comes with certain services included like maintenance etc. I spoke with Kevin he apologized and advised to bring car back to confirm everything was done right. He assures me that he will make sure it gets taken care of. More
Provides great service but the wait time is very long I believe they provided good service when it came to working on my car, it’s just the amount of time I had wait ( 4 hours) for just an oil change and I believe they provided good service when it came to working on my car, it’s just the amount of time I had wait ( 4 hours) for just an oil change and an air filter... More
Randy does it again Randy recognized me and greeted me by name the minute I walked into the service area. As usual, he explains everything clearly and answers all my my q Randy recognized me and greeted me by name the minute I walked into the service area. As usual, he explains everything clearly and answers all my my questions and gave some tips on how to better maintain my car. More
Excellent customer service The best Kia dealership I have been to. The service staff was respectful, great attitudes and very thorough with information. The car was cleaned thor The best Kia dealership I have been to. The service staff was respectful, great attitudes and very thorough with information. The car was cleaned thoroughly and the price was fair. More
Excellent service Ive been here before for service and wasnt so pleased but this time my experience was great from the time i walked in the door. The lady at the desk a Ive been here before for service and wasnt so pleased but this time my experience was great from the time i walked in the door. The lady at the desk actually greeted me with a hello and smile. Mr Tevan was informative, nice, offered the uber service and even left details on my voicemail when i wasnt able to answer. My was ready in about the timeframe i was given. More