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2,782 Reviews of Hollywood Kia - Service Center
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Verified Customer
October 04, 2021
Appointment and it took over 3 hours excuse was I have a hybrid and they had to order and wait for the oil filter? They should have had it there as I had appointment for over a week and knew I was coming i hybrid and they had to order and wait for the oil filter? They should have had it there as I had appointment for over a week and knew I was coming in? More
by MARYAWED
Employees Worked With
Raquel Galeano
October 03, 2021
The wait is entirely too too long! I had already spent 1.5 hours the first visit to diagnose and order parts. This visit was to put the parts in, which was an easy job yet I was there for 3 hours!! The re 1.5 hours the first visit to diagnose and order parts. This visit was to put the parts in, which was an easy job yet I was there for 3 hours!! The rep should have told me and should have offered an Uber to take me home. I was NOT happy!!! More
by NRoBLES8919
Employees Worked With
Christian was excellent. Yzack was not as competent.
October 03, 2021
The service was just OK the receptionist when I walked in never smile when they greeted me they just gave me the look nobody said anything to me until I ask the question. The service person never called to g never smile when they greeted me they just gave me the look nobody said anything to me until I ask the question. The service person never called to give me an update on my car I had to call multiple times to find out that the car was not gonna be ready as promised the second day or the third day and I had to wait an extra day but I never received an update unless I called More
by stantheman1966
Employees Worked With
Christopher Lopez, Raquel Galeano
October 01, 2021
The dealership is very clean, the workers there are professional. I never have any problems when i come here! I always receive amazing service ! professional. I never have any problems when i come here! I always receive amazing service ! More
by RACQUELB0
Employees Worked With
Haysel, Christopher Lopez, Raquel Galeano
October 01, 2021
Great service, great employees awesome service director. Great service, great employees awesome service director. Highly recommended for all your service needs. Thanks Great service, great employees awesome service director. Highly recommended for all your service needs. Thanks More
by OMACHIN
Employees Worked With
John Escobar, Sales; Gerard Service advisor
September 30, 2021
Great start to having my vehicle serviced. Was disappointed to learn after I picked up the vehicle that after having 4 new tires installed and an alignment performed that the customer service rep disappointed to learn after I picked up the vehicle that after having 4 new tires installed and an alignment performed that the customer service rep failed to tell me the suspension was in need of repair—but performed the alignment anyway and charged me for it! More
by BJNAMK86
Employees Worked With
Chris Watson
September 30, 2021
Body repair not satisfactory rear bumper not correctly installed advised it was complete and to pick up but when checked it was not installed right installed advised it was complete and to pick up but when checked it was not installed right More
by JOANN BUCHANAN
Employees Worked With
Carlos Tavares
