2,615 Reviews of Hollywood Kia - Service Center
Doing everything right I find the service to be good, when I had left my car for the weekend, the service center made sure that I was up to date with the information on my c I find the service to be good, when I had left my car for the weekend, the service center made sure that I was up to date with the information on my car. More
Great Customer Service. A+ Had a great experience . Easy to make my appointment. And when I arrived the actual work was done quick and efficiently. And the complimentary car wa Had a great experience . Easy to make my appointment. And when I arrived the actual work was done quick and efficiently. And the complimentary car wash was nice finishing touch. More
happy and satisfied I dropped in to get an oil change. Candy Flores was super nice and accommodating. She let me know that I also needed an alignment. My car drives lik I dropped in to get an oil change. Candy Flores was super nice and accommodating. She let me know that I also needed an alignment. My car drives like brand new. Thanks Hollywood Kia. More
Scott in Service Scott was great! He was available immediately upon my arrival. Service was completed at the promised time, which was wonderful. Would definitely rec Scott was great! He was available immediately upon my arrival. Service was completed at the promised time, which was wonderful. Would definitely recommend Hollywood Kia More
Oil Change Went to get an oil change. Process took less than 2 hours. They even do a complimentary car wash afterwards. Kia personnel greater me immediately and Went to get an oil change. Process took less than 2 hours. They even do a complimentary car wash afterwards. Kia personnel greater me immediately and told me the process and the wait time. Offered wifi and a Uber if I wanted to go anywhere. Please go see Tevin he is the best. More
Excellent Service Our service agent name is tevan and he always takes good care of us and makes our visit easy as possible without any hassle. We love Hollywood Kia Our service agent name is tevan and he always takes good care of us and makes our visit easy as possible without any hassle. We love Hollywood Kia More
Overlooked and ignored I lease my car through this dealership. I get free oil changes for the duration of the lease. I made an appointment and arrived early just to be ignor I lease my car through this dealership. I get free oil changes for the duration of the lease. I made an appointment and arrived early just to be ignored, never called on, and forgotten about. When I finally asked about my vehicle, the staff was confused, unorganized and unhelpful. They had no idea what the status of my vehicle was just to find out nobody had even started any work on it. After the work took 3 times longer than expected the manager tried telling me it was because I didn’t have an appointment, which I did. If the service wasn’t free I would never come here willingly, I can’t wait to be out of my lease. More
I went for routine oil. Appt was at 810am finished at 10. I went for routine oil change. I'm often told I need more things done but turns out later I'm lied to. I don't feel that's right, especially being a f I went for routine oil change. I'm often told I need more things done but turns out later I'm lied to. I don't feel that's right, especially being a female. I've called a few times after an appt to verify if what was recommended shows in system and it doesn't. Sometimes the explanation doesn't make sense. How can women feel comfortable to go to dealership if they're only upselling for their own employment gain? More
Service Tevin is always so nice and helpful. Very knowledgeable and answers any questions I may have. Always a pleasure to meet with. Such a great employee. Tevin is always so nice and helpful. Very knowledgeable and answers any questions I may have. Always a pleasure to meet with. Such a great employee. More
Poor customer service bad quality cars It is the first time that I purchased a Kia, and for sure it will be my last; Sunce I purchased I only had problem with the car that ranges with a str It is the first time that I purchased a Kia, and for sure it will be my last; Sunce I purchased I only had problem with the car that ranges with a string smell from the AC vent system to vibration on the front train; the service department on every single ocasión blame it on something that have to do nothing with the warranty and refuse to repair without a charge. Honestly, I never had any problem with my last vehicle that was a Toyota More