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Hollywood Kia - Service Center

Hollywood, FL

4.0
2,783 Reviews

2,783 Reviews of Hollywood Kia - Service Center

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October 18, 2021

When I leave don’t reset the service on my car And I When I leave don’t reset the service on my car And I don’t have the sticker for the next services More

by ALE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know
Oct 18, 2021 -

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're sorry that you didn't have a fully satisfying experience and would be glad to discuss this in more detail. Please feel free to reach out to us directly at your convenience. We hope you will give us another opportunity to serve you and demonstrate our commitment to great service! wecare@hollywoodkia.com

October 18, 2021

We had a slight inconvenience with my car but overall the service was nothing short of amazing. All the way down to the manager. They took Care of me and made sure I left satisfied More

by Ebonym223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Oct 18, 2021 -

Hollywood Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! wecare@hollywoodkia.com

October 17, 2021

Went in for a service and had to leave car for two days. Picked it up and ran worse than before. Was charged diagnosis fee which would be discounted when the work was done but was never called to actually p More

by JUANIRARICCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Lopez
Nov 01, 2021 -

Hollywood Kia responded

Juan, Providing a positive experience is our top priority. Can you please provide us with first and last name and the best number to reach you at. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this. customersupport@hollywoodkia.com

October 16, 2021

I'm just glad I went to this dealership shop for my Kia! When they first took care of my car, it was a good experience. And that first impression lasts! More

by abmaik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Oct 17, 2021 -

Hollywood Kia responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hollywood Kia! wecare@hollywoodkia.com

October 15, 2021

When I go to service my car if Christian Lopez is there it’s all good More

by EDDYNIEVES4201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Oct 15, 2021 -

Hollywood Kia responded

We appreciate your business here at Hollywood Kia, Eddy! We look forward to sharing this five-star review with Chris and our team! wecare@hollywoodkia.com

October 15, 2021

Todo muy bien y el servicio bastante rápido, algunos servicios son un poco caro pero todo bien. More

by Arlene 131
Recommend Dealer
Yes
Employees Worked With
Gerardo de la rosa y hansel ramirez
Oct 17, 2021 -

Hollywood Kia responded

Thank you for choosing Hollywood Kia, Arlene. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! wecare@hollywoodkia.com

October 15, 2021

Waited way too long for a simple oil, otherwise the Waited way too long for a simple oil, otherwise the service dept did they best More

by L_DELATEJERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez, Hector N. Silvestre, Raquel Galeano
Oct 17, 2021 -

Hollywood Kia responded

Thank you for your patience. We appreciate your business and our team looks forward to serving you again soon! wecare@hollywoodkia.com

October 15, 2021

Took a while for the diagnosis, however, after issue was identified, they offered me a loaner without I even needing to ask for it. That was Great. Car was ready the next day. More

by GMONTESANO90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Oct 17, 2021 -

Hollywood Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. wecare@hollywoodkia.com

October 14, 2021

The service center was good and Chris Lopez was very nice. I did not like the false advertising regarding the purchase of the car. More

by EMLL926
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Oct 14, 2021 -

Hollywood Kia responded

Thank you for your business and this review. We're happy to hear Chris and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. wecare@hollywoodkia.com

October 14, 2021

Outstanding professional and quick service. Chris Lopez went above and beyond. I will return for all my service needs. More

by DARODRIGUEZ13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez, Leonardo Gutierrez, Raquel Galeano
Oct 14, 2021 -

Hollywood Kia responded

Thank you for your very kind review. Christopher and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hollywood Kia. wecare@hollywoodkia.com

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