2,615 Reviews of Hollywood Kia - Service Center
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Very happy with both Yair and Hector's work. I would definitely recommend going here and getting a car. They have taken care of all my needs and I am beyond sat with both Yair and Hector's work. I would definitely recommend going here and getting a car. They have taken care of all my needs and I am beyond satisfied. I can always depend on them for my car needs. Thank you guys for the great work. More
Best dealer Truly a great experience, I recommend anyone looking for a used car to check out Hollywood Kia, Excellent service, great prices, friendly staff and gr Truly a great experience, I recommend anyone looking for a used car to check out Hollywood Kia, Excellent service, great prices, friendly staff and great deals More
Worst customer service Dropped my car off at a scheduled appointment this morning (930), was told I would receive a call when my car was ready, no call and when I called at Dropped my car off at a scheduled appointment this morning (930), was told I would receive a call when my car was ready, no call and when I called at 330, was told it was still being worked on and I would receive a call in 1 hour. No surprise, no call so at 530 I called back and was told it would be there no way it would be fixed until after the weekend. Um, ok, so I won't have a car??? They said, I could get a rental, however that closes at 6!!! I live more than 30 minutes away with rush hour traffic. When asked when they were planning on calling yo tell me, the very rude lady Jessica said when they were finished with it! Thanks a lot KIA. Your customer service is HORRIBLE!!! As asked for a manager, and nobody was there. More
Very pleasant, professional and helpful took the time to lis It's a comfortable environments everyone's polite helpful I enjoy being there for the service I always wait there for my car my brother brought a Sore It's a comfortable environments everyone's polite helpful I enjoy being there for the service I always wait there for my car my brother brought a Sorento from another dealer against my advice but he now brings his car to Hollywood Kia for service for my new car it took some time but I was kept updated on what what's going on but for the past 6 or so years Hollywood Kia has been my home away from home good service relaxing environment I love it thank you More
Great service Let me start by saying the service was second to none. Extremely friendly from the General Manager to the service mechanic. Randy the head of service Let me start by saying the service was second to none. Extremely friendly from the General Manager to the service mechanic. Randy the head of service provided constant up dates in a friendly professional manner, and made me feel comfortable and secure that the work was being done correctly. The extra effort that Sadiq and Randy put into getting my car ready by the end of the business day means a lot and shows that Hollywood KIA truly cares about their customers. I definitely recommend this dealer, service like this is hard to come by. More
el peor servicio que he experimentado nunca. Worst Service They are good at selling, awful at giving service. I took my car for the first oil change. A week later it broke down. They first said it was covered They are good at selling, awful at giving service. I took my car for the first oil change. A week later it broke down. They first said it was covered by the guarantee, as should be. since it is brand new. a few days later they call to say I "hit debris" and my radiator cracked. That was total xxxxxxxx, but I ended up having to call my insurance and paying the deductible for the repairs. I'm on a lease, but as soon as I can get out of it, they'll never see me again, or anyone I know. More
Very good Sales Department, horrible Service Department Four months after leasing a 2019 Kia Sportage, when nearing the 5000 miles, I took it to the Service Center for the scheduled Oil and Filter change. A Four months after leasing a 2019 Kia Sportage, when nearing the 5000 miles, I took it to the Service Center for the scheduled Oil and Filter change. A week later the car engine overheated in the middle of the expressway. Two days after that they got me a car rental - they do not have loaners -but it is only until next Friday. I keep calling, emailing and trying to reach them, to no avail. I will now call the central Kia Consumer Service. I feel terribly disappointed. More
Mr. CARDET was very patient and courteous The employees are very courteous, they explained everything in the language I could understand. Meaning they sit down, take the time to make sure I un The employees are very courteous, they explained everything in the language I could understand. Meaning they sit down, take the time to make sure I understand what was wrong with the car. More
Best dealership ever Fast and supper easy everything was clear from fist moment walked in till the closing great service this is my 4th car I’m taking in that dealership h Fast and supper easy everything was clear from fist moment walked in till the closing great service this is my 4th car I’m taking in that dealership highly recommend More
Had service change batt The worst service ever! Horrible! I got there at 730am I told taven I had to b at work he said no prob. Then 2 hours latter he says batt not there. Th The worst service ever! Horrible! I got there at 730am I told taven I had to b at work he said no prob. Then 2 hours latter he says batt not there. Then I had to beg for uber driver and they sent me wrong uber and he took me to wrong place. Then brought me back to Hollywood Kia. And I asked taven what happen & he said nothing he could do. Finally I got another person to help me. When it was time to leave & hav uber pick me up I talked to Kathleen and she sent an Uber to a place with my address but instead of ft laud she sent them to pompano. Omg horrible customer service. Every time tried to talk to someone they would hang up before I got there name and very rude. Especially teven. More