Hollywood Kia - Service Center

Great and courteous service.chris helped me in an out.love these guys always nice out.love these guys always nice More

Chris and Christian Fe Fe and all of the service members at Hollywood Kia treated me like family this is a place ,I would highly recommend because they’re honest and straightforward. at Hollywood Kia treated me like family this is a place ,I would highly recommend because they’re honest and straightforward. More

Chris watts was very thorough & his customer service was exceptional. He helped me get everything I needed. exceptional. He helped me get everything I needed. More

Excellent Customer Service and Professionalism. Pleased to Go There. I Definitely Will Reffer to Family and Friends. to Go There. I Definitely Will Reffer to Family and Friends. More

I brought my car in for oil change service with some outstanding recalls and my car “died” according to the rep and my engine was replaced. I had a rental car for 1 month had too continue to call and f outstanding recalls and my car “died” according to the rep and my engine was replaced. I had a rental car for 1 month had too continue to call and follow up on progress also upon picking up the vehicle I had to pay $300 for a belt change. Still complained about the car the day it was picked up I called ands left several messages to the rep who never responded to my calls and true next day my car left me sa transfer that I had to have it towards back to the Kia dealership. After finally complaining to the front desk about the rep not responding she was also frustrated and stated he is at his desk and never answers his phone, I asked about the car and now they said it was something else and had to pay an additional $250 after taking out the car the day before from sitting there for 1 month his response was to me the battery might be bad. It was a brand new battery so upon picking the car up again now it turned out to be the starter and now the car takes a long time to turn on when you push start I came back to complain when I picked it up and he was annoyed the car was making a noise and felt like it was shaking he checked the tires and said it was nothing I’m not happy at all the car seems worse then when I originally dropped it off just for an oil change … so unhappy and the service terrible I wanted to speak to a manager and call corporate. So I’m out over $500 and the car feels like crap More

My service technician was very friendly and helpful answered all my questions and took good care of all my service needs answered all my questions and took good care of all my service needs More

Sondro from Hollywood Kia went above and beyond from start to finish making sure we were taken care of — from getting us the absolute best deal, explaining all of the car’s features thoroughly, and even start to finish making sure we were taken care of — from getting us the absolute best deal, explaining all of the car’s features thoroughly, and even putting a bow on the freshly cleaned car and taking our picture in front of it! Such a caring and thoughtful team. More

I made an appointment for a recall. I went in for the recall. I waited a half hour in the waiting room just to have the service rep come out and tell me they did not have the part. That they have to orde recall. I waited a half hour in the waiting room just to have the service rep come out and tell me they did not have the part. That they have to order it and call me when it comes in which means I have to go back again to get the work done I was disappointed that they did not realize the part had to be ordered ahead of time More