Hollywood Kia - Service Center

The dealership provided excellent customer service, knowledgeable staff, and a smooth car-buying experience. Highly recommend knowledgeable staff, and a smooth car-buying experience. Highly recommend More

Has an issue until I was able to speak with Alex the Service Manager. Everything worked out the waiting time was way to long 3 hours Service Manager. Everything worked out the waiting time was way to long 3 hours More

Very disappointed with the staff and service over all. We waited over a week for a simple service and the appointment time nor the time frame was respected. Will not be taking my car back there anymore We waited over a week for a simple service and the appointment time nor the time frame was respected. Will not be taking my car back there anymore More

Lying cheating dealership! I am greatly surprised they haven’t had their dealership taken away. Told me they put on new tires but tires are 4-5 yrs old. Told me they did 165 I am greatly surprised they haven’t had their dealership taken away. Told me they put on new tires but tires are 4-5 yrs old. Told me they did 165 pt inspection and is a certified car. Safety features don’t work on car as collision avoidance and lane keep assist. Both flash on and off on dash but don’t work. A speaker isn’t working. I bought a bumper to bumper warranty from this dealer but isn’t honored fat other Kia dealerships. I ve heard about southern corrupt dealerships but now have experienced it. Worst Kia dealership I’ve ever encountered. xxxx dealership! More

Great experience while completing a routine oil change and inspection. Will forever be grateful for the Kia Hollywood location and inspection. Will forever be grateful for the Kia Hollywood location More

My service was fast and quick. When I arrived the customer service was impeccable. Awesome! When I arrived the customer service was impeccable. Awesome! More

I was expecting to have to wait longer. Great job with time frame. Chris explained entire process great. Will be back for my next, next........ service. Thanks Great job with time frame. Chris explained entire process great. Will be back for my next, next........ service. Thanks More

Outstanding customer service! Call for recommendation on automobile care and cost. Time to return car after service, short. Call for recommendation on automobile care and cost. Time to return car after service, short. More

For an oil change, I went 2 times to the shop, and it took from 9 am to 4 pm to be completed. The first time I had an appointment at 3 pm, was attended 4 pm and was told that the shop was very busy, if I took from 9 am to 4 pm to be completed. The first time I had an appointment at 3 pm, was attended 4 pm and was told that the shop was very busy, if I could return Wednesday 9 am. I accepted big mistake. More

I had a 7:50am appointment on a Wednesday with the need of a ride to work and back, was told my oil change would take 2 hours. I had to order and pay for my own Uber then came back 3 hours later. As I arri of a ride to work and back, was told my oil change would take 2 hours. I had to order and pay for my own Uber then came back 3 hours later. As I arrived I saw my car enter the shop and had to waited an additional 45 mins. I was late returning to work because of my service advisor who had a horrible attitude, took care of two other customers before me knowing I was there and the only thing he could say to me was that there is alot of people today. I will not be returning to do my maintenance there. More