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This rating includes all service center reviews, with more weight given to recent reviews.
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2,617 Reviews of Hollywood Kia - Service Center
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August 18, 2020
Mr. Mitchell resolved my problem with Gap insurance cancellation within a matter of a couple of days! I am a satisfied customer thanks to the general manager’s personal assistance with this matter! Tha cancellation within a matter of a couple of days! I am a satisfied customer thanks to the general manager’s personal assistance with this matter! Thank you Mr. MITCHELL!! More
by Percal1
June 27, 2020
This has been the worst experience I have ever had. I am very disappointed with their version of customer service. I would not recommend this dealership to my worst enemy. very disappointed with their version of customer service. I would not recommend this dealership to my worst enemy. More
by CD8MEOK1
Verified CustomerEmployees Worked With
Other Employees :
Gerard , Scott,several others were not very helpful., Mitchell Loszynski, Sean Emanuel, Andrew Jimenez, Christopher Lopez, Hector N. Silvestre, Michael Boudreaux II
April 25, 2020
This Dealership has the WORST customer service I’ve ever had to deal with. I have repeatedly left a total of 18 calls, put on hold, or left messages for a call back. TERRIBLE EXPERIENCE. I WILL NEVER REFER had to deal with. I have repeatedly left a total of 18 calls, put on hold, or left messages for a call back. TERRIBLE EXPERIENCE. I WILL NEVER REFER ANYONE TO THAT DEALERSHIP!!!!!!!!! More
by ELAINEMANSOUR2434
January 26, 2020
Overall the dealership isn't bad went for an oil change and almost didn't get it due to misscomunication called the owners was done in less than a half hour I have other questions that were not answered as and almost didn't get it due to misscomunication called the owners was done in less than a half hour I have other questions that were not answered as of yet More
by NO2
Employees Worked With
Other Employees :
Red Beard, Mitchell Loszynski, Christopher Lopez
November 06, 2019
OUTSTANDING CUSTOMER SERVICE!! Randy Rosario, my Service Supervisor, ALWAYS SURPASS MY EXPECTATIONS! I can always count on his EXCELLENT customer service each time I visit Kia at Pe Randy Rosario, my Service Supervisor, ALWAYS SURPASS MY EXPECTATIONS! I can always count on his EXCELLENT customer service each time I visit Kia at Pembroke Pines! A big thank you for making my experiences unforgettable! More
by Audrey
Employees Worked With
November 03, 2019
Service was excellent and no long wait. I would recommend this dealership to my family and friends. The best dealership in Hollywood, Broward County, Florida recommend this dealership to my family and friends. The best dealership in Hollywood, Broward County, Florida More
by Nicole
Employees Worked With
Christopher Lopez
November 02, 2019
Tevin is Very helpful, easy to speak to and listens to any concerns with the Kia lease. Offered any offers and very knowledgeable And helps keep the lease up to date on any services needed on the vehicle. any concerns with the Kia lease. Offered any offers and very knowledgeable And helps keep the lease up to date on any services needed on the vehicle. More
by RODRIGUEZ.JORDAN
Employees Worked With
Tevin Carter
November 01, 2019
Eli my service tech was great and definitely made my service experience at Hollywood Kia the best experience of all my services there. Front desk wasn’t that friendly. service experience at Hollywood Kia the best experience of all my services there. Front desk wasn’t that friendly. More
by Trish
Employees Worked With
Eli
October 31, 2019
First oil change for our new Forte Randy my service advisor was very helpful in getting the service set up and completed within the estimated time. He also took care of an issue with th Randy my service advisor was very helpful in getting the service set up and completed within the estimated time. He also took care of an issue with the steering wheel of the car. He was aware there was a factory warranty program for my complaint. More
by dougb
Employees Worked With
Randy Rosario, service advisor
October 30, 2019
I'm always satisfied with the customer service there from making the appointment through bringing the car in to the service department. My service representative is Gerard, excellent customer service with ge making the appointment through bringing the car in to the service department. My service representative is Gerard, excellent customer service with getting me in on my appointment time and out to be at work. Thank you all at Kia that make it a pleasant trip there. More
by Lilia
Employees Worked With
Gerard in the Service Department
