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Hollywood Kia - Service Center

Hollywood, FL

4.0
2,802 Reviews

2,802 Reviews of Hollywood Kia - Service Center

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December 29, 2021

Everyone was professional and the service was fast I would highly recommend Hollywood kia to anyone More

by SPORTCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlton Hargrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2021 -

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! wecare@hollywoodkia.com

December 29, 2021

I have 2 Kia’s from different dealerships, I like that fact that Hollywood Kia gives you a set time and you are taken at your time and out the door in reasonable time cause most people do not buy car’s ar More

by LANCEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez, Raquel Galeano
Dec 31, 2021 -

Hollywood Kia responded

Thank you so much for your kind words, Lance, and for taking the time to leave us this wonderful feedback! wecare@hollywoodkia.com

December 29, 2021

My service advisor was not clear on communication of the cost with service. It seemed to me there was alot going on at Kia Hollywood that day. Alot of unhappy customers and hardly no apologies. Just be car More

by Kanesha king
Friendliness
Recommend Dealer
No
Employees Worked With
Christopher Lopez, Raquel Galeano
Jan 15, 2022 -

Hollywood Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Thank you also for your contact information. A representative from our dealership will be in touch soon. While we're disappointed to learn that we didn't meet your expectations, we hope to try to turn things around and make sure the same thing doesn't continue to happen. wecare@hollywoodkia.com

December 29, 2021

The service I received in this building was worth zero stars but at least my car got done so they get 1 star. I made an appointment for me at 2:30 and one for my father’s car at 3:00 and we both arrived a More

by APENA127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Lopez, Raquel Galeano
Jan 14, 2022 -

Hollywood Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. wecare@hollywoodkia.com

December 27, 2021

Excelente servicio, rápido y oportuno, lo recomiendo al 💯, Realizaré todos mis mantenimientos ahí puesto que me gustó la amabilidad de su gente. More

by JUKAPLACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez, Raquel Galeano
Dec 27, 2021 -

Hollywood Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hollywood Kia. wecare@hollywoodkia.com

December 27, 2021

They said; on the service report they gave me;that the tires on my suv where rotated, and this time I am 100% this service was not done, because 1 of the tires was loosing air little by little, ans that More

by JOSEF1
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
I do not know
Jan 10, 2022 -

Hollywood Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. wecare@hollywoodkia.com

December 27, 2021

Great service took just short of an hour to have oil and filter changed fast and friendly. More

by VonJuban
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez, Raquel Galeano
Dec 29, 2021 -

Hollywood Kia responded

Thank you for choosing Hollywood Kia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! wecare@hollywoodkia.com

December 27, 2021

People Service perfect! They were very nice with me, their attention and professionalism. The receptionist or cashier didn't! Dealer people very nice! I think my car was in good hands! Thank you KIA More

by MARIAG10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Dec 29, 2021 -

Hollywood Kia responded

Thank you, Maria, we appreciate your business and our team looks forward to serving you again soon! wecare@hollywoodkia.com

Dec 29, 2021 -

MARIAG10 responded

Sure! Thank you, I will be there when my car needs you! Thank you again!!!

December 26, 2021

Fast, efficient, friendly, staff very polite, quick. Hollywood Kia is the best. I have owned cars for 55 years and Kia has been the best experience. More

by Smurph1218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Dec 27, 2021 -

Hollywood Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. wecare@hollywoodkia.com

December 24, 2021

The service was prompt and done in a timely matter thanks for the service Kia More

by NADAL1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 24, 2021 -

Hollywood Kia responded

Thank you! Mike and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

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