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Hollywood Kia - Service Center

Hollywood, FL

4.0
2,810 Reviews

2,810 Reviews of Hollywood Kia - Service Center

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February 28, 2022

Service Advisor Tevan was Great. Very informative and courteous about needed services. Will recommend to family and friends! More

by HGM1241
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
Mar 01, 2022 -

Hollywood Kia responded

Thank you for your business and this review. We're happy to hear Tevan was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. wecare@hollywoodkia.com

February 28, 2022

Very unprofessional staff, my advisor was the only one that was good, the rest you should start thinking twice when you hire. More

by MIVALE091723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Valera
Mar 16, 2022 -

Hollywood Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. wecare@hollywoodkia.com

February 28, 2022

The Kia dealer in Hollywood always greet us with a smile and are very professional More

by ANNETTEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yitzhakc Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Hollywood Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Annettee, and it's great to hear about your excellent experience here at Hollywood Kia. wecare@hollywoodkia.com

February 26, 2022

Staff is very nice and this dealership is thorough, trustworthy and very. efficient . You are in and out in no time !!!. I recommend Hollywood Kia to all my Friends and family More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
FERNANDO DAVILA
Feb 28, 2022 -

Hollywood Kia responded

Michelle, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

February 26, 2022

Mike is #1. The best guy you talk to if you need help or assistance More

by DANIELTRAN0926
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Valera
Feb 28, 2022 -

Hollywood Kia responded

Daniel, Thank you so much for your excellent review! We are so glad that Mike had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Hollywood Kia. Please don't hesitate to reach out if you need anything else. wecare@hollywoodkia.com

February 25, 2022

Two weeks ago I brought my Kia K5 2022 to Hollywood Kia for my 10,000 mile maintenance. It was Saturday where the area was quite busy. I explained that I live 2 1/2 hours away, and I don’t have an appointm More

by LIZHH738
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yair Bitton, Christopher Lopez
Feb 25, 2022 -

Hollywood Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. wecare@hollywoodkia.com

February 25, 2022

poor customer services overall. front desk clerk was rude. stood next to an advisor’s desk who ignored me (i thought it was the check in desk and was waiting for a greeting. never h More

by rb2082
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
do not remember names
Mar 11, 2022 -

Hollywood Kia responded

Thank you for bringing this to our attention. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. wecare@hollywoodkia.com

February 25, 2022

The staff was amazing and Chris has us in and out and in constant contact More

by SOLANGEBEAUMARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Feb 28, 2022 -

Hollywood Kia responded

Solange, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Christopher met your expectations. Thank you again for choosing Hollywood Kia, we look forward to having you as one of our valued customers for many more years to come! wecare@hollywoodkia.com

February 24, 2022

The dealer provided great service. Chris Watson, the service advisor ,was very helpful and provided the service needed. More

by Mabnel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with Christopher and our team. We're glad to hear we delivered such a great experience! wecare@hollywoodkia.com

February 24, 2022

Tevin took great care of me and my car. Quick great friendly service! Thank you! More

by ROBERTAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Loszynski, Tevin Carter
Feb 24, 2022 -

Hollywood Kia responded

Thank you so much for your kind words for Tevin, and for taking the time to leave us this wonderful feedback! wecare@hollywoodkia.com

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